客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management
中级 · 课程 · 1-3 个月

您将获得的技能: 3D Assets, Entrepreneurship, Growth Strategies, Customer Acquisition Management, Marketing Strategies, Business Planning, Target Audience, Animations, Sustainable Business, Business Strategies, Instagram, Branding
初级 · 课程 · 1-4 周

您将获得的技能: Cybersecurity, TCP/IP, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Computer Security, Firewall, Computer Networking, Wireless Networks, Cloud Computing, Information Technology Infrastructure Library, Technical Support and Services, Vulnerability Assessments
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Security, Network Security, Encryption, Data Security, Cloud Computing, Cybersecurity, Cloud Standards, Threat Detection, Google Cloud Platform, Infrastructure Security, Authentications, Authorization (Computing), Data Governance, Multi-Factor Authentication, Identity and Access Management
初级 · 课程 · 1-3 个月

您将获得的技能: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
中级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Looker (Software), Dashboard, Data Presentation, Data Visualization, Data Visualization Software, Google Cloud Platform, Data Sharing, Data Analysis, Cloud Computing
初级 · 项目 · 不超过 2 小时

您将获得的技能: AI Personalization, Anomaly Detection, Microsoft Azure, Computer Vision, Image Analysis, Artificial Intelligence, Natural Language Processing, Cloud API, Data-Driven Decision-Making, Text Mining, Application Programming Interface (API), Time Series Analysis and Forecasting, Web Services, Restful API
初级 · 课程 · 1-3 个月

您将获得的技能: Change Management, Talent Management, Organizational Change, Cloud Computing, Business Transformation, People Management, Digital Transformation, Google Cloud Platform, Innovation, Cross-Functional Collaboration
初级 · 课程 · 1-4 周

您将获得的技能: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process
中级 · 课程 · 3-6 个月

Google Cloud
您将获得的技能: Continuous Deployment, Application Deployment, CI/CD, Release Management, Cloud Deployment, Regression Testing, Google Cloud Platform, Load Balancing, Application Development, Cloud Computing
中级 · 项目 · 不超过 2 小时

Board Infinity
您将获得的技能: Apple iOS, Apple Xcode, iOS Development, Core Data (Software), Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Open Web Application Security Project (OWASP), Exploit development, Exploitation techniques, Internet Of Things, Cyber Security Assessment, Vulnerability Scanning, Vulnerability Assessments, Test Tools, USB, Embedded Systems, Network Security, Test Equipment, General Networking, Serial Peripheral Interface
初级 · 课程 · 1-3 个月