客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Board Infinity
您将获得的技能: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability
初级 · 课程 · 1-4 周
Johns Hopkins University
您将获得的技能: Health Policy, Data Presentation, Data Quality, Data Literacy, Public Health, Health Equity, Health Care, Policy Development, Data Strategy, Health Disparities, Public Health and Disease Prevention, Policy Analysis, Data-Driven Decision-Making, Data Collection, Data Analysis, Data Management, Data Visualization Software
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Computing, Model Deployment, Cloud Deployment, Istio, Tensorflow, Google Cloud Platform, MLOps (Machine Learning Operations), Kubernetes, Continuous Deployment, Microservices, Load Balancing
中级 · 项目 · 不超过 2 小时

您将获得的技能: .NET Framework, Machine Learning Algorithms, Model Deployment, Machine Learning, AI Enablement, Artificial Intelligence, Microsoft Copilot, Generative AI, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Microsoft Azure, MLOps (Machine Learning Operations), C# (Programming Language), Microsoft Visual Studio, Development Environment, Microsoft Development Tools, Responsible AI, Model Evaluation, Computer Vision
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Infrastructure, Cloud Management, Cloud Computing, Firewall, Load Balancing, Network Routing, Servers, Virtual Networking, Google Cloud Platform, Network Security
中级 · 项目 · 不超过 2 小时

Coursera
您将获得的技能: Dashboard, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Storytelling, Business Analytics, Advanced Analytics, Analytics, Trend Analysis, Data-Driven Decision-Making, Stakeholder Communications, AI Enablement, Real Time Data
初级 · 课程 · 1-4 周

您将获得的技能: Google Cloud Platform, Kubernetes, Debugging, Cloud Infrastructure, Cloud Computing, Cloud Engineering, System Configuration, Network Troubleshooting, Problem Management
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Data Security, Google Cloud Platform, Cloud Computing, Data Loss Prevention, Personally Identifiable Information, Cloud Development, Cloud API, Data Cleansing, Node.JS
初级 · 项目 · 不超过 2 小时

您将获得的技能: Kubernetes, Database Application, Google Cloud Platform, Cloud Applications, PostgreSQL, Containerization, Data Access, User Accounts, Proxy Servers, Cloud Computing
中级 · 项目 · 不超过 2 小时

您将获得的技能: NSX-T Network Virtualization, Virtual Networking, VMware ESX Servers, Virtualization, Network Architecture, Software-Defined Data Center (SDDC), Data Centers, Software-Defined Networking, Cloud Hosting, Infrastructure Security, Network Security, Amazon Web Services, Hybrid Cloud Computing, Public Cloud, Infrastructure Architecture, IT Automation, Firewall, Disaster Recovery, Network Routing
中级 · 课程 · 1-3 个月

您将获得的技能: AWS SageMaker, Amazon CloudWatch, AWS CloudFormation, Infrastructure as Code (IaC), CI/CD, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), Data Security, Cloud Security, Network Security, System Monitoring, Model Deployment, Systems Architecture, Data Pipelines, Multi-Factor Authentication, Key Management
中级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
初级 · 课程 · 1-4 周