客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Virtual Machines, Microsoft Azure, Serverless Computing, Cloud Development, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Authentications, Cloud Applications, Cloud Deployment, Containerization, NoSQL, Identity and Access Management, Cloud Storage, Application Performance Management, Operational Databases, Encryption
中级 · 课程 · 3-6 个月

Fundação Instituto de Administração
您将获得的技能: Supply Chain Management, Supply Chain Planning, Business Transformation, Business Strategies, Value Propositions, Digital Transformation, Cloud Computing, Cloud Applications, Business Modeling, Big Data, Automation, Internet Of Things, Systems Integration, Machine Learning, Blockchain
初级 · 课程 · 1-3 个月

您将获得的技能: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business
初级 · 专项课程 · 1-3 个月

HubSpot Academy
您将获得的技能: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: Managed Care, Health Policy, Health Systems, Medicare, Healthcare Industry Knowledge, Medicaid, Utilization Management, Health Administration, Care Management, Health Care, Governance, Pharmaceuticals, Case Studies
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Microservices, Software Architecture, Cloud Deployment, Application Deployment, Infrastructure Architecture, Enterprise Application Management
初级 · 课程 · 1-4 周

Whizlabs
您将获得的技能: Microsoft Azure, Azure Synapse Analytics, Data Integration, Cloud Storage, Data Lakes, Data Pipelines, Data Storage, Databricks, Microsoft SQL Servers, NoSQL, .NET Framework, Real Time Data, Encryption, Scalability
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Amazon DynamoDB, Amazon Web Services, NoSQL, Database Management, Database Design, Data Store, Development Environment, Command-Line Interface, JSON, Application Programming Interface (API), Software Development Tools, Performance Tuning, Scalability
中级 · 课程 · 1-3 个月

您将获得的技能: Azure Active Directory, Identity and Access Management, Microsoft Azure, Disaster Recovery, Virtual Machines, Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Virtualization and Virtual Machines, Application Deployment, Cloud Security, Cloud Infrastructure, User Accounts, Multi-Factor Authentication, System Monitoring, Cloud Storage, Automation
中级 · 课程 · 1-3 个月

您将获得的技能: Organizational Change, Change Management, Business Transformation, Human Resources Management and Planning, Cloud Computing, Innovation, Google Cloud Platform, Team Oriented, Stakeholder Engagement
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation
初级 · 课程 · 1-3 个月

您将获得的技能: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, System Monitoring, Web Analytics, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Data Wrangling, Retail Sales, Scripting, Devops Tools, Python Programming, Data Science
初级 · 专项课程 · 1-4 周