客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。


您将获得的技能: Cloud Infrastructure, Virtual Networking, Cloud Security, Operational Databases, Performance Tuning, Routing Protocols
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Security, Infrastructure Security, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Cloud Computing, Threat Management
高级设置 · 项目 · 不超过 2 小时

您将获得的技能: Interactive Data Visualization, Data Transformation, Data Presentation, Data Visualization Software, Business Intelligence, Data Analysis, Extract, Transform, Load, Exploratory Data Analysis, Pandas (Python Package), Data Collection, Data Pipelines, Development Environment, Python Programming
中级 · 指导项目 · 不超过 2 小时

O.P. Jindal Global University
您将获得的技能: Emerging Technologies, Technology Strategies, Business Technologies, Cybersecurity, Digital Transformation, Internet Of Things, Cloud Computing, Digital Marketing, Business Strategy, Blockchain, Artificial Intelligence, Real Time Data, E-Commerce
攻读学位
混合 · 课程 · 3-6 个月

Fundação Instituto de Administração
您将获得的技能: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Persona Development, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Supply Chain Management, Supply Chain Planning, Business Transformation, Business Strategies, Value Propositions, Digital Transformation, Cloud Computing, Cloud Applications, Business Modeling, Big Data, Automation, Internet Of Things, Systems Integration, Machine Learning, Blockchain
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Looker (Software), Data Visualization Software, Team Building, Authorization (Computing), Google Cloud Platform, Scheduling, Customer Support, Business Reporting, Administration, Data Sharing, Auditing
中级 · 课程 · 1-3 个月

Pearson
您将获得的技能: Cloud Security, Cloud Computing Architecture, Cloud Deployment, Cloud Management, Cloud Computing, Identity and Access Management, Cloud Infrastructure, Security Controls, CI/CD, Computer Security Incident Management, Scalability, Data Security, Network Troubleshooting, Disaster Recovery, Infrastructure as Code (IaC), Vulnerability Assessments, Key Management, Network Security, Incident Response, Solution Design
初级 · 专项课程 · 1-3 个月

Northeastern University
您将获得的技能: Classification Algorithms, Exploratory Data Analysis, Data Mining, Model Evaluation, Dimensionality Reduction, Regression Analysis, Machine Learning Algorithms, Data Analysis, Big Data, Feature Engineering, Predictive Modeling, Statistical Analysis, Data Preprocessing, Case Studies, Supervised Learning, Project Implementation
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Management, Cloud Computing, Network Routing, Geographic Information Systems, Virtual Machines, Google Cloud Platform, Virtual Networking, Network Architecture
初级 · 项目 · 不超过 2 小时

LearnKartS
您将获得的技能: AWS Kinesis, Amazon Redshift, Real Time Data, Data Pipelines, Serverless Computing, Amazon Web Services, Extract, Transform, Load, Apache Spark, Apache Airflow, Interactive Data Visualization, Amazon S3, Data Transformation, Data Security, Scalability
中级 · 课程 · 1-4 周