客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Google Cloud Platform, Data Pipelines, Data Migration, Data Lakes, Data Integration, Data Transformation, Exploratory Data Analysis, Cloud Management, Data Management, DevOps
高级设置 · 项目 · 不超过 2 小时

您将获得的技能: Change Management, Talent Management, Organizational Change, Cloud Computing, Business Transformation, People Management, Digital Transformation, Google Cloud Platform, Innovation, Cross-Functional Collaboration
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Security, Data Loss Prevention, Data Security, Personally Identifiable Information, Information Privacy, Cloud Computing, Google Cloud Platform, Cloud Services
初级 · 项目 · 不超过 2 小时

您将获得的技能: Rmarkdown, Web Scraping, Geospatial Information and Technology, Microsoft Azure, Cloud Storage, Interactive Data Visualization, R Programming, Data Collection, Cloud Services, Data Manipulation, Data Science, Data Visualization Software, Data Integration, Data Analysis, Data Ethics, Application Programming Interface (API)
初级 · 课程 · 1-3 个月

University of Virginia Darden School Foundation
您将获得的技能: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Competitive Analysis, Data Strategy, Innovation, Organizational Development, Business Intelligence, Business Leadership, Competitive Intelligence, Business Modeling, Business Economics, Business Strategy, Organizational Change, Data-Driven Decision-Making, Internet Of Things, Automation, Emerging Technologies, AI Personalization
初级 · 课程 · 1-4 周

您将获得的技能: Tensorflow, Computer Vision, Model Evaluation, Convolutional Neural Networks, Deep Learning, Amazon Elastic Compute Cloud, Transfer Learning, Image Analysis, Amazon Web Services, Artificial Neural Networks, Keras (Neural Network Library), Model Deployment, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Feature Engineering, Data Preprocessing, Classification Algorithms, Application Development, Python Programming, Network Architecture
初级 · 专项课程 · 1-3 个月

Google Cloud
您将获得的技能: Security Information and Event Management (SIEM), System Configuration, Google Cloud Platform, Event Monitoring, Docker (Software), Linux Administration, Software Installation, Real Time Data, Cloud Computing, Data Security
中级 · 项目 · 不超过 2 小时
您将获得的技能: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT
中级 · 课程 · 1-4 周

您将获得的技能: Microsoft Azure, Virtual Machines, Cloud Applications, Cloud Development, Application Deployment, Redis, Active Directory, Cloud Computing, Serverless Computing, Application Performance Management, Cloud Storage, NoSQL, Key Management, Cloud Security, Scalability
中级 · 课程 · 3-6 个月

Board Infinity
您将获得的技能: 营销策略, 商业道德, 战略决策, 数据驱动的决策制定, 案例研究, AI 赋能, 营销分析, 数据伦理, 战略规划, 趋势分析, 人工智能
中级 · 课程 · 1-4 周

您将获得的技能: Digital Transformation, Serverless Computing, Containerization, Hybrid Cloud Computing, Cloud Infrastructure, Cloud Computing, Google Cloud Platform, Multi-Cloud, Cloud Services, Application Programming Interface (API), Microservices, Virtual Machines, Application Development
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management
初级 · 课程 · 1-4 周