您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement
初级 · 课程 · 1-3 个月

Banco Interamericano de Desarrollo
您将获得的技能: Project Finance, Sustainable Development, Environmental Social And Corporate Governance (ESG), Private Equity, Capital Markets, Economic Development, Innovation, Loans, Sustainability Standards, Financial Market, Investments
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Marketing Psychology, Market Analysis, Marketing Planning, Behavioral Economics, Target Market, Customer Insights, Strategic Marketing, Marketing Strategies, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing
攻读学位
初级 · 课程 · 1-3 个月

University of Leeds
您将获得的技能: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
中级 · 课程 · 1-4 周

Sungkyunkwan University
您将获得的技能: Political Sciences, International Relations, Social Justice, Policy Analysis, Social Sciences, World History, Culture, Diplomacy, Ethical Standards And Conduct, Governance
中级 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
初级 · 课程 · 1-3 个月

Università Bocconi
您将获得的技能: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Project Risk Management, Investments, Risk Analysis, Loans, Investment Management, Capital Expenditure, Finance, Economic Development, Sustainable Development, Corporate Finance, Due Diligence, Social Impact, Emerging Technologies
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Strategic Decision-Making, Business Acumen, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Market Trend, Market Analysis, Business Marketing, Sales, Financial Acumen, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Business Metrics, Market Dynamics, Consumer Behaviour
初级 · 课程 · 1-4 周

Rice University
您将获得的技能: Web Content Accessibility Guidelines, digital literacy, Education Software and Technology, English Language, Learning Management Systems, Lifelong Learning, Collaboration, Creativity, Critical Thinking, Cultural Responsiveness, Communication
初级 · 课程 · 1-4 周

您将获得的技能: Remote Access Systems, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Change Control, Authentications
高级设置 · 课程 · 1-3 个月

University of Illinois Urbana-Champaign
您将获得的技能: Creativity, Ideation, Teamwork, Creative Thinking, Presentations, Team Building, Communication, Brainstorming, Innovation, Persuasive Communication, Influencing, Collaboration, Professional Development, Creative Problem-Solving, Open Mindset, Decision Making
初级 · 课程 · 1-3 个月