客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Looker (Software), Dashboard, Data Presentation, Data Visualization, Data Visualization Software, Google Cloud Platform, Data Sharing, Data Analysis, Cloud Computing
初级 · 项目 · 不超过 2 小时
您将获得的技能: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT
中级 · 课程 · 1-4 周

Dartmouth College
您将获得的技能: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: Cloud Infrastructure, Cloud Services, Azure DevOps, Cloud Computing, Azure DevOps Pipelines, Microsoft Azure, CI/CD, Cloud Deployment, Continuous Deployment, Continuous Delivery, Continuous Integration, Application Performance Management, Application Deployment, Full-Stack Web Development, Node.JS, Platform As A Service (PaaS)
初级 · 课程 · 1-4 周

您将获得的技能: Dashboard, Kibana, Google Cloud Platform, Cloud Computing, Data Import/Export, Financial Data, Mainframe Computing, Dataflow, Big Data, Exploratory Data Analysis, SQL, Data Analysis
初级 · 项目 · 不超过 2 小时

您将获得的技能: Amazon Redshift, Amazon Web Services, SQL, Data Warehousing, Cloud Services, Data Management, Data Analysis
初级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Continuous Deployment, Application Deployment, CI/CD, Release Management, Cloud Deployment, Regression Testing, Google Cloud Platform, Load Balancing, Application Development, Cloud Computing
中级 · 项目 · 不超过 2 小时

Fundação Instituto de Administração
您将获得的技能: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience
初级 · 课程 · 1-4 周

您将获得的技能: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Infrastructure, TCP/IP, Network Administration, Ubuntu, Red Hat Enterprise Linux, Servers, System Configuration, Command-Line Interface, YAML
中级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Social Media Strategy, Social Media Campaigns, Social Media Marketing, Marketing Communications, Digital Media Strategy, Marketing Planning, Customer Insights, Content Performance Analysis, Driving engagement, Plan Execution, Earned Media, Content Creation, Content Strategy, Owned Media, Paid media, Goal Setting
中级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, DevSecOps, Cloud Security, Containerization, Infrastructure Security, Microservices, Security Controls, Network Security, Key Management, Encryption
中级 · 课程 · 1-4 周

您将获得的技能: Rmarkdown, Web Scraping, Geospatial Information and Technology, Microsoft Azure, Cloud Storage, Interactive Data Visualization, R Programming, Data Collection, Cloud Services, Data Manipulation, Data Science, Data Visualization Software, Data Integration, Data Analysis, Data Ethics, Application Programming Interface (API)
初级 · 课程 · 1-3 个月