客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Security Controls, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Site Reliability Engineering, Amazon Web Services, System Configuration, Service Management, Software Installation
混合 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, SQL, Database Design, Hardware Troubleshooting, Databases, Computer Networking, Relational Databases, Network Protocols, Information Technology, Network Routers, Wireless Networks, System Configuration, Peripheral Devices
初级 · 课程 · 1-4 周
Google Cloud
您将获得的技能: Kubernetes, Hybrid Cloud Computing, Multi-Cloud, Istio, Cloud-Native Computing, Google Cloud Platform, Cloud Computing Architecture, Configuration Management, Microservices, Git (Version Control System), Service Management
高级设置 · 课程 · 1-4 周

您将获得的技能: AWS SageMaker, Amazon CloudWatch, AWS CloudFormation, Infrastructure as Code (IaC), CI/CD, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), Data Security, Cloud Security, Network Security, System Monitoring, Model Deployment, Systems Architecture, Data Pipelines, Multi-Factor Authentication, Key Management
中级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: Entrepreneurship, Growth Strategies, Price Negotiation, Business Planning, Financial Modeling, Cost Accounting, Product Strategy, Product Development, New Product Development, Business Strategies, Business Development, Fundraising and Crowdsourcing, Finance, Value Propositions, Presentations, Business Metrics, Customer Acquisition Management
初级 · 课程 · 1-3 个月
您将获得的技能: Responsible AI, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, AI Enablement, Governance, Artificial Intelligence, AI Security, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Marketing Effectiveness, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Services, Virtual Networking, Network Security, Network Monitoring, Google Cloud Platform, Cloud Infrastructure, Network Architecture, General Networking, Network Performance Management, Service Level
初级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Cloud Security, Threat Detection, Cloud Management, Google Cloud Platform, Cloud Computing, Intrusion Detection and Prevention, Network Security, Firewall, Security Information and Event Management (SIEM), Incident Response, Endpoint Security
高级设置 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Data Security, Google Cloud Platform, Cloud Computing, Data Loss Prevention, Personally Identifiable Information, Cloud Development, Cloud API, Data Cleansing, Node.JS
初级 · 项目 · 不超过 2 小时

Pearson
您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
中级 · 课程 · 1-4 周

您将获得的技能: Google Cloud Platform, Kubernetes, Debugging, Cloud Infrastructure, Cloud Computing, Cloud Engineering, System Configuration, Network Troubleshooting, Problem Management
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Looker (Software), Spatial Data Analysis, Data Import/Export, Data Visualization, Query Languages, Data Integration, Data Mapping, Big Data, Geographic Information Systems
初级 · 项目 · 不超过 2 小时