
Niel Asher Education
您将获得的技能: Lifting Ability, Mobility Assistance, Exercise Therapy, Resilience, Manual Therapy, Pain Management
中级 · 课程 · 1-4 周
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management
初级 · 课程 · 1-4 周

您将获得的技能: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Business Analysis, IT Infrastructure, Test Planning, Product Testing, Operational Risk, Business Process, Performance Metric, Cloud Computing, Information Technology Architecture
初级 · 课程 · 1-4 周
您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户咨询, 电子商务, 时间管理, 社交媒体, 销售点, 客户服务, 数据输入, 收银机操作, 建立客户关系, 团队合作, 专业精神, 沟通, 订单管理系统, 零售销售, 事务处理, 问候客户, 付款处理和收款, 零售店运营
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 时间管理, 客户服务, 收银机操作, 冲突管理, 沟通, 解决问题, 根源分析, 积极倾听, 同理心, 非语言交流, 事务处理, 解决客户投诉, 降级技巧, 零售店运营
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户咨询, 时间管理, 冲突管理, 追加销售, 客户服务, 收银机操作, 解决问题, 问候客户, 团队合作, 建立客户关系, 积极倾听, 呼叫中心经验, 沟通, 同理心, 零售销售, 交叉销售, 事务处理, 解决客户投诉, 降级技巧, 零售店运营
初级 · 专业证书 · 3-6 个月

您将获得的技能: Oracle Databases, Disaster Recovery, Operational Databases, Database Architecture and Administration, Database Management, System Configuration, Data Storage, System Monitoring, Virtual Machines, Scripting Languages
中级 · 课程 · 1-3 个月

您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周

您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
初级 · 专项课程 · 3-6 个月

您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
初级 · 专业证书 · 3-6 个月