服务设计课程可以帮助你学习用户 Journey Map、服务蓝图和原型设计技术。您可以掌握利益相关者参与、服务评估和针对不同用户需求进行设计的技能。许多课程都会介绍一些工具,如 Journey Map 软件和客户反馈平台,这些工具支持可视化服务互动和收集见解,以提升用户体验。

您将获得的技能: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
★ 4.4 (12) · 初级 · 课程 · 1-4 周

您将获得的技能: Adobe Photoshop, Design Software, Journals, Software Design Patterns, Creative Design, Design Elements And Principles, Graphic and Visual Design Software, Creativity, Design Strategies, Design, Graphic and Visual Design, Graphic Design, Visual Storytelling, Digital Design, Graphics Software, Aesthetics, Editing, File Management
初级 · 专项课程 · 1-3 个月

Microsoft
您将获得的技能: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Mockups, User Interface (UI), User Experience, Prototyping, UI/UX Research, Usability Testing, User Interface and User Experience (UI/UX) Design, Wireframing, Interactive Design, Design Research, Ideation, User Centered Design, Interaction Design, Figma (Design Software), Artificial Intelligence
★ 4.7 (635) · 初级 · 专业证书 · 3-6 个月

Skillshare
您将获得的技能: Packaging and Labeling, Brand Strategy, Competitive Analysis, Presentations, Content Creation, Target Audience, Web Presence, Creative Design, Storytelling, Branding, Logo Design, Social Media Content, Design Strategies, Social Media, Visual Storytelling, Brand Marketing, Content Development and Management, Process Development, Style Guides, Oral Expression
★ 4.9 (8) · 初级 · 专项课程 · 3-6 个月

California Institute of the Arts
您将获得的技能: 用户界面 (UI) 设计, 用户界面(UI), 响应式网页设计, 以用户为中心的设计, 模型, 用户界面/用户体验战略, 角色(用户体验), 用户体验, 用户体验设计, 原型设计, 线框设计, 用户界面和用户体验(UI/UX)设计, 信息架构, 网页设计, 平面和视觉设计, 用户研究, 数字设计, Adobe XD, 交互设计, 视觉设计
★ 4.7 (8079) · 初级 · 专项课程 · 3-6 个月

您将获得的技能: Logo Design, Adobe Illustrator, Typography, Graphic Design, Animations, Adobe After Effects, Graphic and Visual Design, Motion Graphics, Adobe Creative Cloud, Design Software, Design, Branding, Brand Strategy, Creative Design, System Configuration, Brand Awareness, Intellectual Property, Knowledge of Apple Hardware, File Management, Strategic Thinking
★ 4.4 (14) · 初级 · 专项课程 · 3-6 个月

Kennesaw State University
您将获得的技能: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
混合 · 课程 · 1-4 周

您将获得的技能: Packaging and Labeling, Competitive Analysis, Presentations, Design Strategies, Adobe Illustrator, Graphic Design, Branding, Market Analysis, Digital Design, Graphic and Visual Design, Adobe Photoshop, Design Elements And Principles, Personal Development, Ideation, Process Development, Strategic Thinking, Design Research, Professional Development, Creative Thinking
中级 · 课程 · 1-4 周

Microsoft
您将获得的技能: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Usability, UI/UX Strategy, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, User Experience, Wireframing, Usability Testing, Figma (Design Software), Application Design, AI literacy, Responsible AI
★ 4.6 (26) · 初级 · 课程 · 1-3 个月

Microsoft
您将获得的技能: 用户界面 (UI) 设计, 网页内容无障碍导则, 用户界面/用户体验研究, 人工智能, 设计元素和原则, 人工智能工作流程, 以用户为中心的设计, 协作软件, 模型, 设计, 用户体验, 用户体验设计, 用户界面和用户体验(UI/UX)设计, 用户研究, 可用性
★ 4.8 (104) · 混合 · 课程 · 1-3 个月

Microsoft
您将获得的技能: Design Thinking, User Experience Design, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Wireframing, User Interface (UI), User Interface (UI) Design, Prototyping
★ 4.7 (489) · 混合 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: 用户界面(UI), 应用程序接口设计, 用户界面/用户体验研究, 用户界面/用户体验战略, 嵌入式系统, 互动设计, 用户体验, 云计算架构, Amazon Web Services, 人机交互, 用户界面和用户体验(UI/UX)设计, 用户体验设计, 应用编程接口 (API), 物联网, 原型设计, 用户研究, 嵌入式软件, 软件开发, 验证和确认, 可用性
★ 4.5 (148) · 中级 · 专项课程 · 3-6 个月