
Yonsei University
您将获得的技能: 客户服务, 以患者为中心的护理, 收入管理, 商业营销, 能力管理, 客户体验战略(CX), 改善客户体验, 接待服务, 产品营销, 服务管理, 医疗保健行业知识, 市场营销, 创新, 酒店管理, 期望管理
混合 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户服务, 事务处理, 付款处理和收款, 时间管理, 收银机操作, 电子商务, 建立客户关系, 数据录入, 零售店运营, 订单管理系统, 专业精神, 团队合作, 销售点, 零售销售, 交流, 问候客户, 客户咨询, 社交媒体
初级 · 课程 · 1-3 个月

Saïd Business School, University of Oxford
您将获得的技能: Financial Services, Artificial Intelligence, Responsible AI, FinTech, Banking Services, Financial Regulation, Banking, Fraud detection, Machine Learning, Applied Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Reinforcement Learning, Big Data, Algorithms, Data Management
初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 财富管理, 付款处理, 资产管理, 创业融资, 消费者行为, 环境、社会和公司治理(ESG), 金融服务, 信用卡/借记卡处理, 金融科技, 财务条例, 创新, 投资, 技术战略
初级 · 课程 · 1-4 周

Copenhagen Business School
您将获得的技能: 银行业, 国际金融, 数字化转型, 新兴技术, 金融市场, 金融科技, 支付系统, 财务条例, 金融服务, 监管要求, 移动银行, 筹资和众包
初级 · 课程 · 1-3 个月

Microsoft
您将获得的技能: 公共云, 云计算, 虚拟网络, 可扩展性, 云基础设施, 虚拟机, 云存储, 云服务, 微软 Azure, Virtual Machine, 虚拟化, Microsoft Azure
初级 · 课程 · 1-4 周

您将获得的技能: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
中级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
混合 · 课程 · 1-3 个月

您将获得的技能: User Interface (UI), Mobile Development, Web Components, Cloud Applications, Cloud-Based Integration, Application Frameworks, Application Design, Server Side, Cross Platform Development, Serverless Computing, Development Environment, Real Time Data
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 客户服务, 文件管理, 产品知识, 客户沟通管理, 接待服务, 成本估算, 工作流程管理, 提案制定, 支出管理, 办公程序, 旅行安排, 预订(销售), 客户数据管理
初级 · 课程 · 1-4 周