您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
初级 · 课程 · 1-4 周
您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
初级 · 课程 · 1-4 周

您将获得的技能: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
中级 · 专项课程 · 1-3 个月

ISC2
您将获得的技能: Authentications, Authorization (Computing), Role-Based Access Control (RBAC), Identity and Access Management, Security Controls, User Provisioning, Data Access, Information Systems Security, Multi-Factor Authentication, Computer Security
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: 风险管理框架, 持续监测, 安全管理, 网络安全战略, 网络风险, 网络安全, 企业安全, 信息隐私, 安全控制, 网络治理, 网络安全政策
初级 · 课程 · 1-3 个月

您将获得的技能: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, Technical Communication, Artificial Intelligence
初级 · 课程 · 1-3 个月

您将获得的技能: Audit Planning, Enterprise Architecture, Compliance Management, Regulatory Compliance, Quality Assurance, Enterprise Risk Management (ERM), Quality Management
中级 · 课程 · 1-4 周

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
中级 · 课程 · 1-4 周

您将获得的技能: 硬件故障排除, 技术支持, 网络故障排除, 问题跟踪, 计算机硬件, 客户服务, 云安全, 最终用户培训和支持, 桌面支持, 数据存储, 操作系统, 系统支持, 云存储, 技术支持与服务, 云计算, 云服务, 网络安全, 通用网络
中级 · 课程 · 1-3 个月

您将获得的技能: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Security Testing, Disaster Recovery, IT Automation, Virtual Machines, Configuration Management
初级 · 课程 · 1-3 个月

IBM
您将获得的技能: 技术支持, 问题跟踪, 最终用户培训和支持, 服务水平, 客户服务, 桌面支持, 系统支持, 技术文档, 技术交流, IT 服务管理, 远程访问ibility 系统, 服务台支持
初级 · 课程 · 1-3 个月