您将获得的技能: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

您将获得的技能: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

您将获得的技能: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability

您将获得的技能: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence

您将获得的技能: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Configuration, Technical Support, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising

您将获得的技能: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

您将获得的技能: Computer Hardware, Hardware Troubleshooting, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Microsoft Windows, General Networking, Operating Systems, Display Devices

您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

您将获得的技能: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Engineering, Software Documentation

您将获得的技能: 网络安全, 硬件故障排除, 云计算, 客户服务, 专业网络, 云技术, 技术支持, 云安全, 数据存储, IT 服务管理, 云基础设施, 技术支持与服务, 云平台, 生成式人工智能, 云托管, 外围设备, 云服务, 云计算架构, 信息技术, 桌面支持