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  • Customer Support

个结果,搜索词为 "customer support"


  • 状态:新
    新
    P

    Packt

    Delivering Bad News to Customers

    您将获得的技能: Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Communication Strategies, Strategic Communication, Communication Planning, Compassion, Solution Delivery

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    您将获得的技能: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    您将获得的技能: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    初级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    A

    Alex Genadinik

    Introduction To Customer Service And Customer Support

    您将获得的技能: Customer experience improvement, Customer and Client Support, Client Support, Customer Service, Customer Support, Customer experience strategy (CX), Client Services, Communication Strategies, Communication, Customer Engagement, User Feedback, Customer Insights, Social Media Management

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Confluence Support, Reporting & Analytics

    您将获得的技能: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Problem Management, Data Presentation, Data Literacy, Problem Solving, Performance Reporting, End User Training and Support, Data Analysis, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management

    中级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    您将获得的技能: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    初级 · 专项课程 · 1-3 个月

  • 状态:免费试用
    免费试用
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    您将获得的技能: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, AI Workflows, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Frontend Integration, Embeddings, Quality Assurance

    4.5
    评分, 4.5 星,最高 5 星
    ·
    16 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    GenAI for Customer Support

    您将获得的技能: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    4.1
    评分, 4.1 星,最高 5 星
    ·
    7 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development

    4.7
    评分, 4.7 星,最高 5 星
    ·
    372 条评论

    初级 · 专业证书 · 3-6 个月

  • 状态:免费试用
    免费试用
    A

    AI Business School

    AI for Customer care

    您将获得的技能: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, AI literacy, AI Enablement, ChatGPT, Risk Analysis, LLM Application, Artificial Intelligence, Innovation, Productivity

    初级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Provide Confluence Help

    您将获得的技能: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Support & Reporting

    您将获得的技能: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving

    中级 · 课程 · 3-6 个月

1234…422

总之,以下是 10 最受欢迎的 customer support 课程

  • Delivering Bad News to Customers: Packt
  • Dealing With Angry Customers In Customer Service: Alex Genadinik
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Introduction To Customer Service And Customer Support: Alex Genadinik
  • Confluence Support, Reporting & Analytics: Coursera
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • GenAI for Customer Support: Coursera
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
  • AI for Customer care: AI Business School

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