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“customer success management” 的结果
- 状态:免费试用
HubSpot Academy
您将获得的技能: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software
- 状态:免费试用
Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
- 状态:免费试用
Vanderbilt University
您将获得的技能: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Collaborative Software, Brainstorming, Meeting Facilitation, Technical Documentation, Report Writing, Team Oriented, Document Control, Communication Strategies
- 状态:新状态:预览
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
- 状态:新状态:免费试用
Google
您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
- 状态:免费试用
CVS Health
您将获得的技能: 呼叫中心经验, 时间管理, 客户服务, 降级技巧, 客户数据管理, 问候客户, 解决问题, 团队合作, 数据输入, 性能指标, 语言交流技能, 个人发展, 情绪商数, 呼入电话, 沟通, 解决客户投诉, 成长意识, 客户咨询
- 状态:免费试用
您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
- 状态:免费
Goldman Sachs
您将获得的技能: 目标市场, 市场机遇, 商业策略, 消费者行为, 价值主张, 增长战略, 客户洞察, 价格谈判, 市场分析, 竞争分析
- 状态:新状态:预览
Board Infinity
您将获得的技能: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
- 状态:新状态:预览
LearnQuest
您将获得的技能: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service
- 状态:免费试用
Salesforce
您将获得的技能: 数据管理, 销售, 客户数据管理, 用户关系管理, 数据库, B2B 销售, Salesforce, 销售业务, 销售流程, 企业对消费者
- 状态:预览
S.P. Jain Institute of Management and Research
您将获得的技能: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
总之,以下是 10 最受欢迎的 customer success management 课程
- Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
- Customer-Centric Innovation: Duke University
- ChatGPT for Project Management: Execution, Tracking, Success: Vanderbilt University
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- Build Customer Loyalty : Google
- 呼叫中心客户服务: CVS Health
- Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
- 客户与竞争的基本原理,与高盛万名女性合作: Goldman Sachs
- Introduction to Continuous Improvement Process: Board Infinity
- Foundations of Complex Sales Success: LearnQuest