您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

您将获得的技能: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

您将获得的技能: 打造品牌, 营销分析, 进入市场战略, 价值主张, 促销策略, 营销策划, 产品规划, 客户洞察, 营销策略与技巧, 消费者行为, 市场分析, 品牌管理, 目标市场, 营销

您将获得的技能: 品牌战略, 营销分析, 客户体验战略（CX）, 进入市场战略, 打造品牌, 战略营销, 客户洞察, 营销策略与技巧, 消费者行为, 目标市场, 营销, 营销传播

您将获得的技能: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Marketing, Web Analytics and SEO, Marketing Strategies, Advertising, Customer Engagement

您将获得的技能: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Digital Marketing, Data Presentation, Data Visualization, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications

您将获得的技能: 沟通, 绩效报告, 项目管理生命周期, 项目控制, 传播规划, 项目规划, 项目管理, 团队绩效管理, 管理团队, 团队管理, 管理报告, 利益相关者管理, 团队建设, 团队领导, 项目时间表

您将获得的技能: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions

您将获得的技能: 组织效能, 文化, 性能审查, 人员管理, 设定目标, 绩效考核, 建设性反馈, 绩效管理, 员工绩效管理, 员工参与

您将获得的技能: 可信度, 积极倾听, 乐观主义, 主动性和领导力, 沟通策略, 沟通, 管理团队, 个人发展, 合同谈判, 建立关系, 专业网络, 人际沟通, 谈判, 语言交流技能, 影响, 创新, 战略传播, 说服沟通, 业务沟通, 成长意识

您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics