University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 进入市场战略, 营销策略与技巧, 促销策略, 消费者行为, 价值主张, 目标市场, 品牌管理, 营销分析, 打造品牌, 营销策划, 营销, 产品规划, 市场分析
攻读学位
初级 · 课程 · 1-3 个月
IE Business School
您将获得的技能: 消费者行为, 管理团队, 客户洞察, 品牌战略, 商业道德, 整合营销传播, 打造品牌, 用户体验, 员工参与, 行为经济学, 改善客户体验, 跨职能合作, 品牌管理, 客户体验战略(CX)
中级 · 课程 · 1-3 个月
Emory University
您将获得的技能: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Customer experience strategy (CX), Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Value Propositions, Market Opportunities, Case Studies, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, B2B Sales, Business Relationship Management
中级 · 专项课程 · 3-6 个月

您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: 沟通, 客户分析, 销售策略, 销售流程, 建立关系, 个性化服务, 建立客户关系, 咨询式销售, 销售, 销售培训, 内部销售
初级 · 课程 · 1-4 周

您将获得的技能: Sales Pipelines, Customer Retention, Sales Prospecting, Sales Process, Lead Generation, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Selling Techniques, Customer Acquisition Management
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 营销策略, 客户洞察, 消费者行为, 整合营销传播, 社交媒体营销, 预测分析, 营销效果, 大数据, 数字化营销, 营销分析, 数据分析, 客户体验战略(CX), 客户数据管理, 用户关系管理
初级 · 课程 · 1-3 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

Salesforce
您将获得的技能: 沟通, 专业发展, 文化多样性, 建立关系, 语言交流技能, 写作, 建设性反馈, 多样性与包容性, 商务写作, 积极倾听, 同理心, 公开演讲, 业务沟通, 积极主动
初级 · 课程 · 1-3 个月

Yonsei University
您将获得的技能: 营销策略, 市场机遇, 商业策略, 促销策略, 营销, 营销渠道, B2B 销售, 价值主张, 创新, 商业营销, 面试技巧, 产品营销, 增长战略, 案例研究, 企业对消费者, 营销传播, 全球营销, 客户参与
混合 · 课程 · 1-4 周
Starweaver
您将获得的技能: Data Storytelling, Sales Presentation, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Customer Analysis, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
初级 · 课程 · 1-4 周