
CVS Health
您将获得的技能: 积极倾听, 冲突管理, 解决问题, 解决客户投诉, 时间管理, 问候客户, 积极性, 事务处理, 同理心, 客户支持, 交流, 遵守截止日期的能力, 客户服务, 呼叫中心经验, 零售店运营, 根源分析, 零售销售, 降级技巧, 非语言交流
★ 4.6 (360) · 初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 积极倾听, 出纳, 冲突管理, 交叉销售, 问候客户, 时间管理, 解决客户投诉, 同理心, 事务处理, 向上销售, 团队导向, 销售技巧, 客户支持, 交流, 零售店运营, 客户服务, 零售销售, 呼叫中心经验, 产品知识, 降级技巧
★ 4.6 (457) · 初级 · 专业证书 · 3-6 个月

Dubai College of Tourism
您将获得的技能: Upselling, Guest Relations, Closing (Sales), Cross Selling, Selling Techniques, Consultative Selling, General Sales Practices, Personalized Service, Hospitality Services, Customer experience improvement, Cultural Sensitivity, Customer Relationship Building, Hospitality, Needs Assessment, Communication Strategies, Business Ethics
初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
★ 4.8 (248) · 初级 · 课程 · 1-4 周

Keller Williams
您将获得的技能: 合同谈判, 留住客户, 销售展望, 事务处理, 房地产交易, 房地产销售, 创造商机, 销售演示, 合同管理, 市场营销, 销售技巧, 谈判, 咨询式销售, 客户服务, 一般销售做法, 建立融洽关系, 探矿和鉴定, 结算(销售), 广告销售, 建立客户关系
★ 4.4 (15) · 初级 · 课程 · 1-3 个月

Dubai College of Tourism
您将获得的技能: 撰写建议书, 工作流程管理, 预订(销售), 客户沟通管理, 客户数据管理, 文件管理, 提案制定, 征求建议书, 订单处理, 客户咨询, 客户服务, 办公程序, 旅行安排, 战略采购, 成本估算, 产品知识, 接待服务
初级 · 课程 · 1-4 周

您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.6 (8) · 中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Lead Generation, Search Engine Optimization, Account Strategy, Keyword Research, Prospecting and Qualification, Sales Prospecting, Upselling, B2B Sales, Sales Strategy, Marketing Strategy and Techniques, Sales Process, Content Marketing, Demand Generation, Personalized Campaigns, Content Creation
混合 · 课程 · 1-4 周

您将获得的技能: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management
初级 · 课程 · 1-4 周

Yonsei University
您将获得的技能: 产品营销, 收入管理, 宾客关系, 服务管理, 酒店管理, 医院体验, 商业营销, 客户体验战略(CX), 客户关系管理, 市场营销, 服务设计, 以患者为中心的护理, 接待和餐饮服务, 改善客户体验, 创新, 客户服务, 医疗保健行业知识, 接待服务, 期望管理, 改善服务
★ 4.7 (555) · 混合 · 课程 · 1-4 周

American Council on Exercise
您将获得的技能: Selling Techniques, General Sales Practices, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Client Services, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Key Performance Indicators (KPIs), Trustworthiness, Professional Development, Customer Engagement, Exercise Science, Rapport Building
★ 4.1 (7) · 初级 · 课程 · 1-4 周

Queen Mary University of London
您将获得的技能: General Data Protection Regulation (GDPR), Cloud Services, Legal Risk, Cloud Computing, Tax, Tax Laws, Law, Regulation, and Compliance, Intellectual Property, Cloud Security, Personally Identifiable Information, Tax Compliance, Data Security, Regulation and Legal Compliance, Information Privacy, Contract Negotiation, Cloud Storage, Corporate Tax, Cyber Governance, Cyber Security Policies, Cybersecurity
★ 4.9 (183) · 初级 · 专项课程 · 1-3 个月