技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

University of Colorado Boulder
您将获得的技能: User Story, Supplier Management, Project Schedules, Sustainability Reporting, Project Closure, Engineering Management, Financial Analysis, Milestones (Project Management), Financial Statement Analysis, Cost Estimation, Personal Development, Environmental Social And Corporate Governance (ESG), Team Leadership, Stakeholder Management, Resilience, Agile Project Management, Capital Budgeting, Self-Awareness, Project Risk Management, Cost Management
提供的学分
研究生证书 · 6-12 个月

您将获得的技能: Google Cloud Platform, Cloud Services, Problem Management, Cloud Engineering, Cloud Management, Cloud Infrastructure, Debugging, Distributed Computing, Incident Response
初级 · 课程 · 1-4 周