客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Pinterest, Advertising Campaigns, Digital Advertising, Performance marketing, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Web Analytics, Report Writing, Marketing Analytics, Digital Marketing, Marketing Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Interactive Design, User Interface and User Experience (UI/UX) Design, Scripting
混合 · 课程 · 1-4 周

您将获得的技能: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Hypertext Markup Language (HTML), HTML and CSS, Responsive Web Design, Web Design, Cascading Style Sheets (CSS), Web Design and Development, Web Content Accessibility Guidelines, Typography
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Change Management, Organizational Change, Google Workspace, Training and Development, Culture Transformation, Process Management, Customer Success Management, Organizational Effectiveness, Internal Communications, Needs Assessment, Communication Strategies, Stakeholder Engagement
中级 · 课程 · 1-3 个月

您将获得的技能: Application Programming Interface (API), Web Development, Development Environment, Restful API, Web Applications, Data Integration, Hypertext Markup Language (HTML), Data Structures, User Interface (UI)
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Workflows, Organizational Strategy, Tool Calling, Google Cloud Platform, Large Language Modeling, Change Management, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding
中级 · 课程 · 1-4 周

您将获得的技能: Unreal Engine, 3D Assets, 3D Modeling, Computer Graphic Techniques, Computer Graphics, Virtual Environment, User Interface (UI), Animations, Performance Tuning, Data Import/Export, Game Design
中级 · 专项课程 · 3-6 个月

您将获得的技能: Supervised Learning, Data Preprocessing, Machine Learning, Machine Learning Algorithms, Time Series Analysis and Forecasting, Data Quality, Unsupervised Learning, Data Cleansing, Data Analysis, Feature Engineering, Data Transformation, Data Manipulation, Model Evaluation, Exploratory Data Analysis, Classification Algorithms, Regression Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management
混合 · 课程 · 1-4 周

您将获得的技能: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data, Model Evaluation, Data Analysis Software
中级 · 课程 · 1-4 周