客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Change Management, Organizational Change, Google Workspace, Training and Development, Culture Transformation, Process Management, Customer Success Management, Organizational Effectiveness, Internal Communications, Needs Assessment, Communication Strategies, Stakeholder Engagement
中级 · 课程 · 1-3 个月

您将获得的技能: Extract, Transform, Load, Data Pipelines, Data Integration, File Management, Scalability, Data Processing, Context Management, Java, Data Transformation, Maintainability
混合 · 课程 · 1-4 周

您将获得的技能: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding
中级 · 课程 · 1-4 周

您将获得的技能: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data, Model Evaluation, Data Analysis Software
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Endpoint Detection and Response, Threat Management, Cyber Operations, Security Management, Threat Detection, Security Information and Event Management (SIEM), Cyber Threat Hunting, Security Strategy, Incident Response, Automation, Data Integration
中级 · 课程 · 1-4 周

您将获得的技能: Integration Testing, Middleware, Data Integration, Business Process Automation, Software Installation, Property Management Systems, System Configuration, Application Development, Development Testing
混合 · 课程 · 1-4 周

您将获得的技能: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging
混合 · 课程 · 1-4 周

AI CERTs
您将获得的技能: Blockchain, Application Programming Interface (API), Application Security, Software Development Tools, Scripting, FinTech, Interoperability, Cryptography, Solution Architecture, Emerging Technologies, Software Testing, Transaction Processing, Scalability
高级设置 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Generative AI, Big Data, Customer Relationship Management, SQL, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Data Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Text Mining, Statistical Analysis, Data Visualization, Descriptive Statistics, Data Analysis, Computer Programming, Mathematical Software, Data Preprocessing, Data Manipulation, Linear Algebra, Software Installation
混合 · 课程 · 1-4 周