
您将获得的技能: Relationship Building, User Feedback, Content Strategy
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Competitive Analysis, Product Strategy, Product Management, Strategic Prioritization, Market Analysis, Product Roadmaps, Goal Setting, Business Strategy, Strategic Thinking, Strategic Decision-Making, Team Motivation, Market Dynamics, Customer Insights, Regulatory Compliance
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
初级 · 项目 · 不超过 2 小时

您将获得的技能: Data Ethics, Business Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Information Privacy, Informed Consent, Personally Identifiable Information, Accountability, Generative AI Agents, Data Governance
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: Information Privacy, Responsible AI, Personally Identifiable Information, Data Security, Data Ethics, General Data Protection Regulation (GDPR), Data Governance, Data Management, Incident Response, Cyber Security Policies, Compliance Management, Cyber Security Strategy, Artificial Intelligence, Data Science, Cybersecurity, Risk Analysis, Accountability, Stakeholder Engagement, Cyber Operations, Algorithms
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Data Analysis, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Generative AI Agents, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), AI Enablement, Real Time Data, Persona Development, Design Thinking, Consumer Behaviour, Analysis, Design
中级 · 课程 · 1-4 周
您将获得的技能: Generative AI, Insurance, Decision Support Systems, AI Product Strategy, Expense Management, Responsible AI, Data Ethics, AI Enablement, Insurance Policies, Underwriting, AI Personalization, Operational Efficiency, Data-Driven Decision-Making, Claims Processing, Financial Services, Personalized Service, Business Process Automation, Automation, Risk Management, Analytics
中级 · 课程 · 1-4 周

您将获得的技能: Employee Surveys, Analysis, User Feedback, Employee Training, Events and Conferences, Program Evaluation, Event Marketing, User Accounts
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
中级 · 指导项目 · 不超过 2 小时

Dell
您将获得的技能: Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Market Research, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Communication, Computer Hardware, Software As A Service
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周