技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。
Macquarie University
您将获得的技能: Dashboard, Data Cleansing, Excel Formulas, Data Visualization, Microsoft Excel, Spreadsheet Software, Data Storytelling, Data Validation, Data Integrity, Technical Documentation, Business Intelligence, Accounting and Finance Software, Depreciation, Finance, Loans, Automation
中级 · 课程 · 1-3 个月

您将获得的技能: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, File Systems, Scripting, User Accounts, Linux Servers, Command-Line Interface, Shell Script, System Configuration, Linux Commands, Unix Shell, Operating System Administration, Unix Commands, Open Source Technology, Disaster Recovery, System Monitoring, Systems Administration, Web Servers
初级 · 专项课程 · 3-6 个月

您将获得的技能: Computer Security Incident Management, Security Management, Data Security, Data Integrity
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: 用户界面(UI), 检索-增强生成, 网络开发, 还原式 API, Prompt Engineering, LLM 申请, OpenAI 应用程序接口, 应用编程接口 (API), 模型部署, 后端网站开发
中级 · 指导项目 · 不超过 2 小时

University of Michigan
您将获得的技能: Responsible AI, Prompt Engineering, Generative AI, ChatGPT, LLM Application, Education Software and Technology, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development
初级 · 课程 · 1-4 周

您将获得的技能: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building
初级 · 课程 · 1-4 周

您将获得的技能: Distributed Computing, Java, Middleware, NoSQL, Event-Driven Programming, Databases, Software Architecture, Servers, Web Services, Microservices, Scalability, Transaction Processing
中级 · 课程 · 1-3 个月

您将获得的技能: Blood Collection, Phlebotomy, Medication Administration, Healthcare Ethics, Automated External Defibrillator, Medical Laboratory, Cardiopulmonary Resuscitation (CPR), First Aid, Emergency Medicine, Laboratory Testing, Airway Management, Diagnostic Tests, Health Care, Emergency Response, Dignity in Care, Patient Communication, Patient-centered Care, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
初级 · 课程 · 1-4 周

您将获得的技能: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Image Quality, Design Elements And Principles, Technical Design
中级 · 课程 · 1-3 个月

University of California San Diego
您将获得的技能: 计算机编程, 计划发展, 调试, 计算逻辑, Java, 测试案例, 伪代码, Algorithm, 集成开发环境, 编程原则, 教学, 面向对象编程(OOP)
初级 · 课程 · 1-3 个月

您将获得的技能: E-Commerce, Business-To-Consumer, Order Management Systems, Digital Transformation, Digital Content, Customer experience improvement, Project Implementation, Online Advertising, Product Assortment, Solution Delivery, Program Implementation, Needs Assessment, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, Payment Systems, Scalability, Case Studies
初级 · 课程 · 1-4 周

您将获得的技能: Collaborative Software, Large Language Modeling, Data Preprocessing, Data Validation, Data Cleansing, Natural Language Processing, Verification And Validation, Transfer Learning, Data Quality, AI Workflows, Model Deployment
中级 · 课程 · 1-4 周