客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Vanderbilt University
您将获得的技能: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Creative Problem-Solving, Generative AI, Expense Reports, AI Enablement, AI Personalization, Image Analysis, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Expense Management, Organizational Skills, Computer Vision
初级 · 专项课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Google Gemini, Project Management, LLM Application, AI Enablement, Project Management Life Cycle, Case Studies, Team Oriented, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Project Documentation, AI Workflows, Deep Learning, Risk Management, Machine Learning
中级 · 专项课程 · 1-3 个月

SAP
您将获得的技能: 建立融洽关系, 建立关系, 商业研究, 协商方法, 产品战略, 解决方案交付, 咨询, 系统思考, 业务咨询, 关系管理, 数字化转型, 设计思维, 项目管理, 业务转型, 技术咨询, 瀑布法, Agile 方法论, 公司名称, 客户分析, 项目实施
初级 · 课程 · 1-3 个月

您将获得的技能: Gemini, API Gateway, Cloud Applications, Kubernetes, Google Cloud Platform, Containerization, Cloud Infrastructure, Cloud Development, Application Deployment, Prompt Engineering, CI/CD, Serverless Computing, Cloud-Native Computing, Microservices, Data Persistence, Application Development, Identity and Access Management, Cloud Computing, Cloud Storage, Debugging
中级 · 专业证书 · 3-6 个月

IBM
您将获得的技能: 探索性数据分析, Prompt Engineering, 数据伦理, 机器学习, 数据综合, 数据预处理, 生成式人工智能, 数据分析, ChatGPT, 深度学习, AI 赋能, 功能工程, 提示模式, 数据科学, 原型设计, 负责任的人工智能, 数据可视化, 预测建模, 人工智能和机器学习(AI/ML), AI 工作流程
中级 · 专项课程 · 1-3 个月

您将获得的技能: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
中级 · 专项课程 · 1-3 个月

IBM
您将获得的技能: 机器学习, 数据分析, 数据扫盲, 大数据, 深度学习, 云计算, 数据科学, 人工智能, 数据驱动的决策制定, 数据挖掘, 数字化转型
初级 · 课程 · 1-4 周
University of California, Davis
您将获得的技能: 竞争分析, 社交媒体战略, 文案写作, 搜索引擎优化, 营销策略与技巧, 内容营销, 品牌营销, 营销分析, 写作, B2B 销售, 旁听, 数字媒体战略, 企业对消费者
中级 · 课程 · 1-4 周

您将获得的技能: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Research Design, Quantitative Research, Consumer Behaviour, Market Trend, Surveys, Customer Analysis, Qualitative Research, Forecasting, Price Negotiation, Analysis, Product Testing, Data Collection, Sampling (Statistics)
混合 · 课程 · 1-4 周

您将获得的技能: Sales Development, General Sales Practices, Phone Sales, Verbal Communication Skills, Communication, Communication Strategies, Marketing Psychology, Drive Engagement, Customer Engagement
中级 · 课程 · 1-3 个月

您将获得的技能: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
初级 · 课程 · 1-4 周

您将获得的技能: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, Cloud Deployment, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Safety Culture, Network Monitoring, Culture Transformation
初级 · 专业证书 · 3-6 个月