客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力,掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具,这些工具支持数据解析和趋势可视化,为业务决策提供依据。

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
初级 · 指导项目 · 不超过 2 小时

University of Maryland, College Park
您将获得的技能: Data Storytelling, Data Visualization, Digital Transformation, Data Presentation, Data-Driven Decision-Making, Business Transformation, Presentations, Data Literacy, Decision Making, Dashboard, Business Analytics, Strategic Decision-Making, Customer Engagement, Analytics, Business Intelligence, Customer experience strategy (CX), Data Strategy, Case Studies, Leadership, Stakeholder Communications
初级 · 专项课程 · 3-6 个月
University of Michigan
您将获得的技能: 数据收集, 生理学, 高级分析, 预防伤害, Python 程序设计, 健康技术, 机器学习, 医疗设备和技术, 生命体征, 体力, 分析, 数据分析, 运动训练, 运动医学
中级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: Matplotlib, 回归分析, 数据结构, 数据可视化软件, 数据库, 数据驱动的决策制定, 数据建模, 数据操作, Python 程序设计, 脚本, 会计, Pandas(Python 软件包), Jupyter, 数据预处理, 关系数据库, Seaborn, NumPy, 数据可视化, SQL
攻读学位
中级 · 课程 · 1-3 个月

您将获得的技能: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
初级 · 指导项目 · 不超过 2 小时

高级设置 · 课程

Illinois Tech
您将获得的技能: NoSQL, Big Data, Model Evaluation, Apache Hadoop, Recurrent Neural Networks (RNNs), Deep Learning, Statistical Analysis, Data Visualization, Data Analysis, Exploratory Data Analysis, Apache Spark, Generative AI, Convolutional Neural Networks, Transfer Learning, Data Infrastructure, Data Cleansing, Real Time Data, Apache Kafka, Data Management, Machine Learning
攻读学位
中级 · 专项课程 · 3-6 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Data-Driven Decision-Making, Minitab, Regression Analysis, Logistic Regression, Statistical Hypothesis Testing, Statistical Analysis, Scatter Plots, Correlation Analysis, Data Analysis, Predictive Analytics, Statistical Methods, Descriptive Statistics, Analytics, Business Analytics, Predictive Modeling, Forecasting, Advanced Analytics, Statistical Modeling, Quantitative Research, Case Studies
初级 · 专项课程 · 1-3 个月

DeepLearning.AI
您将获得的技能: Probability & Statistics, Statistical Analysis, Statistics, Statistical Hypothesis Testing, Statistical Visualization, Descriptive Statistics, Data Analysis, Histogram, Probability Distribution, Correlation Analysis, Statistical Inference, Estimation, Simulation and Simulation Software, Sampling (Statistics), Large Language Modeling, Spreadsheet Software
初级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Database Design, Relational Databases, Database Systems, Database Management, NoSQL, Databases, Database Development, SQL, Big Data, Model Evaluation, Apache Hadoop, Database Management Systems, MySQL, Statistical Analysis, Data Visualization, Database Theory, Data Analysis, Exploratory Data Analysis, Transaction Processing, Data Preprocessing
攻读学位
中级 · 专项课程 · 3-6 个月