
您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Accounting, Estimation, Finance
中级 · 指导项目 · 不超过 2 小时

Emory University
您将获得的技能: 销售演示, 协商方法, 高管风采, 口头表达, 解决问题, 演讲, 叙事, 管理咨询, 数据叙事, 精益六西格玛, 制定基准, 六西格玛方法, 面试技巧, 微软Excel, 数据清理, 提案制定, 咨询, 商业研究, 业务咨询, Microsoft PowerPoint
初级 · 专项课程 · 3-6 个月

您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Cross Selling, Upselling, Predictive Analytics, Data-Driven Decision-Making, Data Integration
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 电子商务, 营销策略, 客户参与, 营销, 产品开发, 数字化转型, 消费者行为, 创新, 数字化营销, 营销策划, 数字广告, 产品推广, MarTech
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: Data Preprocessing, Model Deployment, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Data Cleansing, Supervised Learning, Data Transformation, Model Evaluation, Data Quality
中级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
混合 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 交互式数据可视化, Power BI, Excel 公式, 数据分析, 数据转换, 数据展示, 仪表板, 数据建模, 商业智能, 数据可视化软件, 数据导入/导出, 数据共享, 数据可视化, 数据综合, 微软 365, 商业分析, 趋势分析, Data Analysis 表达式(DAX)
初级 · 课程 · 1-3 个月

您将获得的技能: Data Preprocessing, Model Deployment, Model Evaluation, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Large Language Modeling, Data Cleansing, Supervised Learning, Data Transformation, Cloud Deployment, Data Ethics, CI/CD, Machine Learning Algorithms, Transfer Learning, Data Quality, Performance Tuning
中级 · 专项课程 · 1-3 个月

您将获得的技能: Microsoft Excel, Excel Formulas, Spreadsheet Software, Pivot Tables And Charts, Data Analysis, Data Manipulation, Microsoft Office, Data Mining
中级 · 指导项目 · 不超过 2 小时

LearnKartS
您将获得的技能: Web Analytics and SEO, Content Management Systems, Web Design, Web Analytics, Supplier Management, Web Design and Development, E-Commerce, WordPress, Search Engine Optimization, No-Code Development, Blogs, Retail Management, Order Management, Web Content, Web Development, Marketing Strategies, Shipping and Receiving, Information Architecture, Web Frameworks, Web Development Tools
初级 · 专项课程 · 3-6 个月