客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力,掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具,这些工具支持数据解析和趋势可视化,为业务决策提供依据。

University of Illinois at Urbana-Champaign
您将获得的技能: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Credit Risk, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Revenue Recognition, Financial Auditing, Entrepreneurship, Data Governance, Generative AI, Financial Market, Statistical Inference, Strategic Decision-Making
提供的学分
研究生证书 · 6-12 个月

University of California San Diego
您将获得的技能: 网络分析, 数据管理, 无监督学习, 可扩展性, 分析, Query 语言, 大数据, Algorithm, 计算平台, 数据库设计, 图论, 分布式计算
混合 · 课程 · 1-3 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Revenue Management, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Large Language Modeling, Model Evaluation, Biostatistics, Social Network Analysis, Predictive Analytics, Social Determinants Of Health, Gerontology, Data Ethics, Data Visualization, Health Informatics, Deep Learning, Risk Analysis, Time Series Analysis and Forecasting, Bayesian Statistics, Unsupervised Learning
获得学位
学位 · 1-4 年

University of Virginia Darden School Foundation
您将获得的技能: 生成式人工智能, Prompt Engineering, AI 个性化服务, 客户支持, 性能分析, 提高绩效, 个性化服务, 客户服务, 自助服务技术, 客户参与, 改善客户体验, ChatGPT
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Python 程序设计, 欺诈检测, 新兴技术, 财务审计, 数据管理, 自然语言处理, 内部控制, 自动化, Data Governance, 数据质量, 信息及相关技术控制目标 (COBIT), 内部审计, 数据完整性, 会计, 旁听, Pandas(Python 软件包), 数据分析, 分析, GitHub, 财务软件
攻读学位
中级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Dashboard, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Data Analysis, Geospatial Mapping, Histogram, Advanced Analytics, Spatial Analysis, Scatter Plots, Data Science, Data Manipulation, Data Import/Export, Business Analytics, Marketing Analytics, Analytics, Forecasting
初级 · 专项课程 · 1-3 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Descriptive Analytics, Data Mining, Business Analytics, Predictive Analytics, Analytics, Business Intelligence, Forecasting, Business Analysis, Data Analysis, Data-Driven Decision-Making, Trend Analysis, Business Strategy, Decision Making
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时

University of Maryland, College Park
您将获得的技能: Data Storytelling, Data Visualization, Digital Transformation, Data Presentation, Data-Driven Decision-Making, Business Transformation, Presentations, Data Literacy, Decision Making, Dashboard, Business Analytics, Strategic Decision-Making, Customer Engagement, Analytics, Business Intelligence, Customer experience strategy (CX), Data Strategy, Case Studies, Leadership, Stakeholder Communications
初级 · 专项课程 · 3-6 个月

University of Michigan
您将获得的技能: 统计建模, 数据清理, 数据收集, 数据伦理, 创建调查, R 语言程序设计(中文版), 数据质量, 统计分析, 调查, 研究设计, 数据分析, 面试技巧, 斯塔塔, 定性研究, 数据整合, STATA (软件), 样本量的确定, 抽样(统计), Data Validation, 数据分析软件
初级 · 专项课程 · 3-6 个月

您将获得的技能: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
初级 · 课程 · 1-4 周