
University of Pennsylvania
您将获得的技能: 投资, 创新, 资产管理, 财富管理, 付款处理, 信用卡/借记卡处理, 财务条例, 消费者行为, 金融服务, 金融科技, 技术战略, 环境、社会和公司治理(ESG), 创业融资
初级 · 课程 · 1-4 周

Yale University
您将获得的技能: Investment Banking, Risk Management, Financial Market, Portfolio Management, Business Ethics, Investments, Finance, Financial Services, Behavioral Economics, Capital Markets, Equities, Banking, Financial Regulation, Securities (Finance), Leadership Studies, Underwriting, Non-Profit Accounting, Derivatives, Economics, Policy, and Social Studies, Insurance
初级 · 课程 · 1-3 个月

您将获得的技能: Inventory Management System, Inventory Control, Accounting Software, Sales Tax, Ledgers (Accounting), Cash Handling, Small Business Accounting, Financial Reporting, Accounts Payable and Receivable, Inventory Accounting, Accounting, Financial Accounting, Tax Management
中级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

Saïd Business School, University of Oxford
您将获得的技能: Financial Services, Artificial Intelligence, Responsible AI, FinTech, Banking Services, Financial Regulation, Banking, Fraud detection, Machine Learning, Applied Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Reinforcement Learning, Big Data, Algorithms, Data Management
初级 · 课程 · 1-4 周

混合 · 课程 · 1-3 个月

混合 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
混合 · 课程 · 1-3 个月

混合 · 课程 · 1-4 周

混合 · 课程 · 1-4 周

您将获得的技能: MLOps (Machine Learning Operations), Continuous Integration, Artificial Intelligence and Machine Learning (AI/ML), DevOps, Service Level Agreement, API Design, Performance Measurement, Performance Analysis
中级 · 课程 · 1-4 周