
您将获得的技能: Cloud Deployment, Microsoft Azure, Cloud Applications, Application Deployment, Application Programming Interface (API), Authentications, Payment Systems, Authorization (Computing), Role-Based Access Control (RBAC), UI Components, Identity and Access Management, Database Management, Transaction Processing, User Interface (UI)
高级设置 · 课程 · 1-3 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

Simplilearn
您将获得的技能: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 社交媒体, 时间管理, 追加销售, 专业精神, 积极倾听, 问候客户, 冲突管理, 交叉销售, 语言交流技能, 非语言交流, 事务处理, 客户服务, 公司名称, 同理心, 客户参与, 产品演示, 零售店运营
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 时间管理, 呼叫中心经验, 降级技巧, 情绪商数, 解决客户投诉, 客户咨询, 数据输入, 团队合作, 语言交流技能, 问候客户, 客户服务, 呼入电话, 成长意识, 客户数据管理, 解决问题, 性能指标, 个人发展
初级 · 课程 · 1-3 个月

Saïd Business School, University of Oxford
您将获得的技能: Financial Services, Artificial Intelligence, FinTech, Financial Regulation, Banking, Fraud detection, Machine Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Data-Driven Decision-Making, Case Studies, Reinforcement Learning, Big Data, Algorithms, Data Management, Customer Service
初级 · 课程 · 1-4 周

Yale University
您将获得的技能: Investment Banking, Risk Management, Financial Market, Portfolio Management, Business Ethics, Investments, Finance, Financial Services, Behavioral Economics, Capital Markets, Equities, Banking, Financial Regulation, Securities (Finance), Leadership Studies, Underwriting, Non-Profit Accounting, Derivatives, Economics, Policy, and Social Studies, Insurance
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周
您将获得的技能: Blockchain, FinTech, Digital Assets, Financial Services, Payment Systems, Financial Regulation, International Finance, Emerging Technologies, Asset Management, Artificial Intelligence, Regulation and Legal Compliance, Insurance
初级 · 课程 · 1-4 周

您将获得的技能: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
中级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Virtual Private Networks (VPN), Firewall, Session Initiation Protocols, Remote Access Systems, Network Security, Network Architecture, Network Routing, Interoperability, Network Protocols, Telecommunications, Encryption, Communication Systems, Infrastructure Architecture, Scalability
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, LinkedIn, 呼叫中心经验, 面试技巧, 客户支持, 降级技巧, 呼出电话, 解决客户投诉, 解决问题, 专业精神, 建立客户关系, 呼入电话, 客户服务, 冲突管理
初级 · 课程 · 1-4 周