University of California, Davis
专项课程
Emory University
课程
Duke University
课程
University of Maryland, College Park
专项课程
University of California, Davis
专项课程
University of California, Davis
专项课程
University of Maryland, College Park
专项课程
Skillshare
专项课程
Packt
课程
Skillshare
专项课程
Skillshare
课程
Skillshare
课程
在整个课程(说明和评估)中使用的语言。
Packt
您将获得的技能: Delegation Skills, Productivity, Supervision, Team Leadership, Team Management, Leadership, Leadership Development, Overcoming Obstacles, Empowerment, Expectation Management, Constructive Feedback
中级 · 课程 · 1-4 周
您将获得的技能: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Workflow Management
混合 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
初级 · 专项课程 · 1-3 个月
University of California, Davis
您将获得的技能: 社交媒体战略, 内容创作, 内容营销, 预测, 数字化营销, 网络分析和 SEO, 社交媒体营销, 竞争分析, Google Analytics(分析), 关键词研究, 内容性能分析, 搜索引擎营销, 目标受众, 搜索引擎优化, 数字媒体战略, 内容战略, 内容开发与管理, 期望管理, 角色开发, 社交媒体
初级 · 专项课程 · 3-6 个月
University of California, Irvine
您将获得的技能: Time Management, Scheduling, Goal Setting, Prioritization, Productivity, Delegation Skills, Personal Development, Organizational Skills, Planning, Self-Awareness, Overcoming Obstacles, Expectation Management, Communication
混合 · 课程 · 1-4 周
您将获得的技能: Negotiation, Active Listening, Verbal Communication Skills, Goal Setting, Rapport Building, Business Communication, Emotional Intelligence, Expectation Management, Adaptability
混合 · 课程 · 1-4 周
Coursera Instructor Network
您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周
University of California, Irvine
您将获得的技能: Time Management, Planning, Delegation Skills, Resource Management, Expectation Management, Organizational Skills, Productivity, Personal Development, Prioritization, Overcoming Obstacles, Goal Setting, Decision Making, Sales
混合 · 课程 · 1-4 周
您将获得的技能: Goal Setting, Smart Goals, Adaptability, Empowerment, Business Priorities, Professional Development, Productivity, Performance Metric, Key Performance Indicators (KPIs), Communication, Personal Development, Expectation Management, Milestones (Project Management), Organizational Change, Business Strategies, Time Management, Self-Motivation, Accountability, Strategic Thinking, Problem Solving
初级 · 课程 · 1-4 周
Universidad Austral
您将获得的技能: Service Design, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Personalized Service, Service Improvement, User Feedback, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Building
初级 · 课程 · 1-4 周
Packt
您将获得的技能: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting
中级 · 课程 · 1-4 周
您将获得的技能: Negotiation, Rapport Building, Active Listening, Influencing, Relationship Building, Business Communication, Conflict Management, Goal Setting, Communication, Expectation Management
混合 · 课程 · 1-4 周