
Alex Genadinik
您将获得的技能: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity
混合 · 课程 · 1-4 周

Deep Teaching Solutions
您将获得的技能: 教学法, 批判性思维, 互动学习, 学习策略, 教育与培训, 压力管理, 课程开发, 专项课程, 学习理论, 数字教学法, 混合式学习, 课堂管理, 讲课, 教学策略, 差异化教学, 学生参与, 人类学习, 备课, 教学, 压力急救
★ 4.9 (792) · 初级 · 专项课程 · 1-3 个月

Arizona State University
您将获得的技能: Accountability Frameworks, Discussion Facilitation, Decision Making, Diversity and Inclusion, Diversity Awareness, Teamwork, Collaboration, Team Collaboration, Leadership, Conflict Management, Critical Thinking, Independent Thinking, Communication, Corporate Communications
初级 · 课程 · 1-4 周

Harvard Business Review
您将获得的技能: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Organizational Development, Adaptability, Team Performance Management, Overcoming Objections, Compassion, Service Recovery, Performance Improvement, Innovation, Empathy, Communication Strategies
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Performance Analysis, Root Cause Analysis, General Sales Practices, Value Propositions, Problem Solving, Communication, Decision Making
中级 · 课程 · 1-3 个月

您将获得的技能: Web Presence, Interviewing Skills, Applicant Tracking Systems, Communication, Google Gemini, Professional Development, Oral Expression, AI literacy, AI Enablement, Brand Strategy, Value Propositions, LLM Application, Follow Through, Business Writing, Writing and Editing, Planning, Adaptability, Google Sheets, Generative AI, Personal Attributes
★ 4.7 (98) · 初级 · 专项课程 · 3-6 个月

ESSEC Business School
您将获得的技能: 积极倾听, 同行评审, 工艺设计, 案例研究, 沟通策略, 价值主张, 人际沟通, 谈判, 分析, 协商方法, 冲突管理, 文化多样性, 调解
★ 4.8 (280) · 中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Key Performance Indicators (KPIs), Stakeholder Communications, Concision, Stakeholder Management, Performance Metric, User Feedback, Stakeholder Engagement, Performance Reporting, Jira (Software), Management Reporting, Constructive Feedback, Information Architecture, Data Storytelling, Report Writing, Prioritization, Communication, Communication Strategies, Collaborative Software, Content Optimization
中级 · 课程 · 1-4 周

您将获得的技能: Crisis Management, Delegation Skills, Resilience, Decisiveness, Dealing With Ambiguity, Leadership and Management, Service Recovery, Leadership, Leadership Development, Team Leadership, Empathy, Interpersonal Communications, Decision Making, Executive Presence, Composure, Empowerment, Internal Communications, Emotional Intelligence, Adaptability, Business Communication
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: User Feedback, Customer Analysis, Constructive Feedback, Professional Development, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Solution Selling, Consumer Behaviour, Customer Insights, Stakeholder Communications, Communication Planning, Analytical Skills, Concision, Business Writing, Marketing Communications, Business Communication, Customer Engagement, Decision Making
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Stakeholder Communications, Workflow Management, Stakeholder Management, Jira (Software), Internal Communications, Project Documentation, IT Management, Project Management, Data Storytelling, Communication Strategies, User Feedback, Information Architecture, Data Visualization, Visual Design, Business Process Automation, Automation, Key Performance Indicators (KPIs), Continuous Monitoring
中级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 积极倾听, 解决问题, 员工参与, 交流, 积极性, 人际沟通, 自信, 冲突管理
★ 4.5 (1296) · 混合 · 课程 · 1-3 个月