Customer Service
此角色有 US$41,664 工资中位数¹.
描述:A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
此角色有 US$41,664 工资中位数¹.
提供方
此角色有 US$60,000 工资中位数¹.
描述:A Sales Development Representative generates and qualifies leads to drive sales growth, using CRM tools to manage prospects and support strategies.
此角色有 US$60,000 工资中位数¹.
提供方
最受欢迎
状态：免费试用IBM
Amazon Web Services
状态：免费试用Rutgers the State University of New Jersey
状态：免费试用
当前趋势
- 状态：免费试用
IBM
Amazon Web Services
- 状态：免费试用
Rutgers the State University of New Jersey
状态：免费试用Yonsei University
最新发布
状态：免费试用Coursera Instructor Network
状态：预览Simplilearn
状态：预览Starweaver
状态：免费试用Coursera Instructor Network
筛选依据
主题必需的
语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
字幕必需的
教师必需的
查找最适合您目标的客户服务课程
状态：免费试用University of Virginia Darden School Foundation
您将获得的技能: 客户支持, AI 个性化服务, 角色开发, 改善客户体验, 客户服务, 客户参与, 提高绩效, ChatGPT, 性能分析, 目标受众, 客户沟通管理, 生成式人工智能
状态：免费试用Coursera Instructor Network
您将获得的技能: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
状态：免费试用CVS Health
您将获得的技能: 冲突管理, 追加销售, 积极倾听, 专业精神, 客户服务, 时间管理, 客户参与, 问候客户, 沟通, 语言交流技能, 事务处理, 同理心, 零售店运营, 非语言交流, 社交媒体, 产品演示, 交叉销售, 公司名称
状态：免费试用您将获得的技能: 网络安全, 硬件故障排除, 云计算, 客户服务, 专业网络, 云技术, 技术支持, 云安全, 数据存储, IT 服务管理, 云基础设施, 技术支持与服务, 云平台, 生成式人工智能, 云托管, 外围设备, 云服务, 云计算架构, 信息技术, 桌面支持
状态：免费试用Salesforce
您将获得的技能: 客户支持, 销售支持, 客户服务, 销售策略, 数据驱动的决策制定, 用户关系管理, 绩效报告, Salesforce, 数据可视化, 销售业务, 业务报告, 销售管理, 客户成功管理, 仪表板
状态：免费试用CVS Health
您将获得的技能: 客户支持, 呼叫中心经验, 降级技巧, LinkedIn, 冲突管理, 专业精神, 客户服务, 建立客户关系, 解决问题, 沟通, 呼入电话, 解决客户投诉, 呼出电话, 面试技巧
状态：免费试用Rutgers the State University of New Jersey
您将获得的技能: 交通运输, 客户服务, 运输业务, 库存和仓储, 供应链管理, 仓库管理, Operator 的运营成本, 供应链, 物流, 库存管理系统
状态：免费试用您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
状态：免费试用Coursera Instructor Network
您将获得的技能: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
状态：预览Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
状态：免费试用University of California, Irvine
您将获得的技能: 统计方法, 客户服务, 运筹学, 成本管理, 服务水平, 库存和仓储, 需求规划, 库存控制, 客户需求规划, 预测, 库存管理系统, 供应链管理
Coursera Project Network
您将获得的技能: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis
