冲突管理课程可以帮助您学习谈判技巧、积极倾听技巧、调解策略和群体冲突的动态。您可以培养识别潜在问题、促进讨论和创造双赢解决方案的技能。许多课程都介绍了冲突评估框架和沟通模型等工具,有助于在个人和职业环境中有效应用这些技能。

Macquarie University
您将获得的技能: 情商, 冲突管理, 文化多样性, 领导与管理, 组织领导力, 谈判, 交流, 领导能力, 跨文化能力, 自我意识, 利益相关者管理
★ 4.7 (845) · 初级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: Construction Management, Project Controls, Project Risk Management, Construction Estimating, Project Schedules, Facility Management and Maintenance, Energy and Utilities, Construction Engineering, Cost Management, Sustainable Architecture, Change Control, Project Management, Contract Management, Project Management Life Cycle, Construction, Architecture and Construction, Timelines, Occupational Safety And Health, Construction Accounting, Leadership Development
★ 4.8 (133) · 初级 · 专项课程 · 3-6 个月

Emory University
您将获得的技能: 冲突管理, 积极倾听, 交流, 调解, 适应性, 合作, 沟通策略, 同理心, 自我意识
★ 4.8 (456) · 初级 · 课程 · 1-3 个月

您将获得的技能: Conflict Management, Assertiveness, Leadership, Leadership Development, Leadership and Management, Discussion Facilitation, Tactfulness, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Staff Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Constructive Feedback, Empathy
★ 4.9 (15) · 初级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: 建立关系, 文化多样性, 领导与管理, 多样性与包容性, 虚拟团队, 文化敏感性, 组织领导力, 文化响应, 领导力培养, 领导能力, 团队协作, 跨文化能力, 团队建设, 团队管理, 团队绩效管理, 多样性意识, 人际沟通, 建立融洽关系, 团队领导, 跨职能团队领导
★ 4.6 (121) · 初级 · 专项课程 · 3-6 个月

Arizona State University
您将获得的技能: 情商, 压力急救, 压力管理, 个人发展, 时间管理, 自我意识
★ 4.5 (101) · 混合 · 课程 · 1-3 个月

Packt
您将获得的技能: Productivity, Time Management, Goal Setting, Stress Management, Resilience, Prioritization, Personal Development, Occupational Health, Health And Safety Standards, Mental Health
★ 4.9 (42) · 中级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: Conflict Management, Teamwork, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Intercultural Competence, Communication, Verbal Communication Skills, Strategic Communication, Ethical Standards And Conduct, Organizational Effectiveness, Negotiation, Interpersonal Communications, Stakeholder Communications, Business Leadership, Team Performance Management, Cultural Diversity, Business Ethics, Team Collaboration
★ 4.8 (44) · 中级 · 课程 · 1-3 个月

Yale University
您将获得的技能: 建立关系, 与儿童一起工作, 文化响应, 压力管理, 个人发展, 认识他人, 移情与情商, 认知灵活性, 自我意识, 学生支持与服务
★ 4.8 (4012) · 初级 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Social Skills, Collaboration, Follow Through, Interpersonal Communications, Empathy, Leadership, Composure, Professionalism, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Cross-Functional Team Leadership, Executive Presence, Matrix Management, Team Performance Management, Cross-Functional Collaboration, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Crisis Management, Team Building, Project Management, Employee Coaching, Leadership, Influencing, Leadership Development, Team Management, Stakeholder Management, Organizational Development, Strategic Communication, Change Management
中级 · 专项课程 · 3-6 个月

Alex Genadinik
您将获得的技能: Habit Formation, Empathy, Stress Management, Self-Discipline, Growth Mindedness, Time Management, Creativity, Empathy & Emotional Intelligence, Self-Awareness, Goal Setting, Calendar Management, Emotional Intelligence, Organizational Skills, Personal Development, Resilience, Productivity, Stress First Aid, Prioritization, Overcoming Obstacles, Mindfulness
★ 4.4 (8) · 初级 · 专项课程 · 3-6 个月