业务流程课程可以帮助您学习流程制图、工作流程优化和绩效衡量。您可以掌握分析运营效率、实施 Change Management 战略和提升客户体验的技能。许多课程都会介绍六西格玛、精益方法和业务流程建模软件等工具,这些都有助于精简 Operator 和推动持续改进。

University at Buffalo
您将获得的技能: 商业分析, 业务流程建模, 物联网, 关键绩效指标 (KPI), Data Validation, 业务过程, 组织战略, 数据收集, 数据驱动的决策制定, 数据完整性, 流程改进, 绩效衡量, 运行绩效管理, 差距分析, 过程分析, 流程制图
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
初级 · 课程 · 1-4 周

您将获得的技能: Email Automation, Business Process Automation, Automation, Project Management Software, Workflow Management, Process Design, Issue Tracking, Project Management, Project Planning
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Product Roadmaps, Backlogs, Stakeholder Communications, Business Analysis, Stakeholder Management, Business Requirements, Project Management Institute (PMI) Methodology, Requirements Analysis, Requirements Management, Release Management, Process Validation, Project Management, Data Validation, Project Planning, Prioritization
中级 · 课程 · 1-4 周

您将获得的技能: Integration Testing, Middleware, Enterprise Architecture, Data Integration, Business Process Automation, Software Installation, Business Logic, Configuration Management, System Configuration, Data Management, Debugging, Development Testing
混合 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Business Process Automation, Generative AI Agents, Generative AI, Automation, Performance Measurement, No-Code Development, Responsible AI, Process Optimization, Business Workflow Analysis, MLOps (Machine Learning Operations), System Monitoring, Scalability, Performance Analysis, Performance Management
中级 · 专项课程 · 3-6 个月

您将获得的技能: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Business Process, Service Design, Strategic Planning
中级 · 课程 · 1-3 个月

您将获得的技能: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Process Analysis, Data Modeling, Stakeholder Analysis, Agile Methodology, Requirements Analysis, Business Process, Process Improvement, User Story, Gap Analysis
初级 · 课程 · 1-3 个月

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 组织战略, 团队管理, 性能指标, 开放的心态, 协作
初级 · 课程 · 1-4 周

Eindhoven University of Technology
您将获得的技能: 数据科学, 业务流程建模, Data Validation, 业务过程, 业务流程管理, 流程改进, 实时数据, 验证和确认, 数据处理, 工艺优化, 数据挖掘, 过程分析
中级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 数据分析, 数据展示, Python 程序设计, 分析, 数据驱动的决策制定, 商业分析
攻读学位
初级 · 课程 · 1-4 周