技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Data Engineering, Data Warehousing, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, Database Administration, MySQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Store, Generative AI, Data Import/Export, Data Security
中级 · 专业证书 · 3-6 个月

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
初级 · 专业证书 · 3-6 个月

Skillshare
您将获得的技能: Web Analytics and SEO, Technical Support, Extensible Markup Language (XML)
初级 · 专项课程 · 3-6 个月

您将获得的技能: Program Development, Programming Principles, Python Programming, Computer Programming, Computational Thinking, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
初级 · 课程 · 1-3 个月

Birla Institute of Technology & Science, Pilani
您将获得的技能: Theoretical Computer Science, Computer Programming, Pseudocode, Algorithms, Computer Science, Formal Learning, Software Engineering, Program Development, Data Science, Analysis, Debugging, Technical Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
中级 · 专项课程 · 1-3 个月

您将获得的技能: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation
初级 · 专业证书 · 3-6 个月

您将获得的技能: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Computing, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Network Planning And Design
中级 · 专业证书 · 3-6 个月

IBM
您将获得的技能: 生成式人工智能, 负责任的人工智能, 利益攸关方沟通, 商业化, 技术产品管理, 产品生命周期管理, 人工智能, 人工智能和机器学习(AI/ML), 创造力, 改善客户体验, Prompt Engineering, Google 双子座, 产品管理, 原型设计, LLM 申请, AI 产品战略, 团队建设, ChatGPT, 提示模式, 投资回报
中级 · 专项课程 · 1-3 个月

Meta
您将获得的技能: Linux 命令, 层叠样式表(CSS), 网页内容无障碍指南, JavaScript 框架, 事件驱动编程, 软件可视化, 可用性, Javascript, 单元测试, 软件版本控制, 用户体验, 调试, 应用编程接口 (API), 用户体验设计, 设计研究, 用户界面(UI), 伪代码, 用户研究, 用户界面和用户体验(UI/UX)设计, 网络应用
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support
中级 · 课程 · 1-3 个月