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客户关系管理课程

客户关系管理课程可以帮助您学习客户细分、销售管道管理、数据分析和有效的沟通策略。您还可以掌握建立关系、留住客户的技巧,以及利用反馈来提高服务质量的技能。许多课程都会介绍 Salesforce、HubSpot 和 Zoho 等工具,展示如何使用这些平台跟踪客户互动、自动营销和分析销售业绩。


热门 CRM 课程和认证


  • 状态:免费试用
    免费试用
    D

    Dell

    Setting Up Your Sale

    您将获得的技能: Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Market Research, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Communication, Computer Hardware, Software As A Service

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    GenAI for Customer Communication

    您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation

    中级 · 课程 · 1-4 周

  • 状态:免费
    免费
    A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

    4.6
    评分, 4.6 星,最高 5 星
    ·
    7 条评论

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    D

    Dell

    Dell Technologies IT Sales Representative

    您将获得的技能: Closing (Sales), Sustainable Business, Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content

    初级 · 专业证书 · 3-6 个月

  • 状态:免费试用
    免费试用
    U

    University of Colorado Boulder

    Building and Pitching Marketing Campaigns in Tech Industries

    您将获得的技能: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting

    攻读学位

    初级 · 课程 · 1-3 个月

  • C

    Coursera

    كيفية إنشاء لوحة تحليلات التسويق باستخدام منصة هاب سبوت

    您将获得的技能: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy

    初级 · 指导项目 · 不超过 2 小时

  • 状态:免费试用
    免费试用
    S

    Simplilearn

    AI, Automation, and Emerging Technology

    您将获得的技能: Marketing Automation, Marketing Analytics, Digital Marketing, Marketing, Customer Analysis, Predictive Analytics, Image Analysis, Artificial Intelligence, Pay Per Click Advertising, ChatGPT, Search Engine Optimization, HubSpot CRM, Automation, Computer Vision

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    R

    Real Madrid Graduate School Universidad Europea

    The Future of Sports Marketing

    您将获得的技能: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management

    4.8
    评分, 4.8 星,最高 5 星
    ·
    6 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    G

    Google Cloud

    Gemini in BigQuery

    您将获得的技能: Google Gemini, Retrieval-Augmented Generation, Gemini, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Prompt Engineering, SQL, Large Language Modeling, Python Programming, Data Preprocessing, Customer Relationship Management, Google Cloud Platform, Machine Learning

    4.7
    评分, 4.7 星,最高 5 星
    ·
    7 条评论

    初级 · 专项课程 · 1-4 周

  • 状态:免费试用
    免费试用
    U

    UBITS

    Business Developer

    您将获得的技能: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

    4.6
    评分, 4.6 星,最高 5 星
    ·
    11 条评论

    中级 · 专项课程 · 3-6 个月

  • 状态:免费试用
    免费试用
    F

    Fundação Instituto de Administração

    A Organização Centrada na Jornada do Cliente

    您将获得的技能: Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Cross-Functional Collaboration, Product Lifecycle Management, Product Management

    4.8
    评分, 4.8 星,最高 5 星
    ·
    19 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    F

    Fundação Instituto de Administração

    O Mundo dos Negócios das Subscrições

    您将获得的技能: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

    4.7
    评分, 4.7 星,最高 5 星
    ·
    15 条评论

    初级 · 课程 · 1-4 周

与 crm 相关的搜索

crm strategies: analyze, design & implement
crm: analyze, apply & optimize customer success
crm, dados e o futuro centrado no cliente
sales and crm overview
introduction to crm with hubspot
introducción a crm con hubspot
resumen de ventas y crm
getting started with zoho crm for sales reps
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总之,以下是 10 最受欢迎的 crm 课程

  • Setting Up Your Sale: Dell
  • GenAI for Customer Communication: Coursera
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • Dell Technologies IT Sales Representative: Dell
  • Building and Pitching Marketing Campaigns in Tech Industries: University of Colorado Boulder
  • كيفية إنشاء لوحة تحليلات التسويق باستخدام منصة هاب سبوت: Coursera
  • AI, Automation, and Emerging Technology: Simplilearn
  • The Future of Sports Marketing : Real Madrid Graduate School Universidad Europea
  • Gemini in BigQuery: Google Cloud
  • Business Developer: UBITS

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