
您将获得的技能: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
初级 · 课程 · 3-6 个月

您将获得的技能: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
中级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 客户洞察, 营销分析, 客户分析, 财务分析, 运行分析, 数据驱动的决策制定, 预测分析, 人力资本, 同行评审, 人力资源战略, 描述性分析, 工艺优化, 人力资源分析, 商业分析, 财务报表分析, 人力资源, 运行效率, 业务运营, 分析, 财务数据
初级 · 专项课程 · 3-6 个月

University of Virginia
您将获得的技能: 客户洞察, 营销分析, 营销策略, A/B 测试, 统计分析, 客户分析, 数据驱动的决策制定, 营销预算, 投资回报, 战略营销, 回归分析, 预测分析, 资源分配, 品牌管理, 营销效果, 消费者行为
初级 · 课程 · 1-3 个月

您将获得的技能: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation
初级 · 课程 · 1-3 个月

您将获得的技能: Prompt Patterns, MarTech, Strategic Marketing, AI Enablement, Personalized Service, Data Ethics, Customer Relationship Management (CRM) Software, Artificial Intelligence, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Responsible AI, AI Workflows, Deep Learning, Content Creation, Machine Learning, Image Analysis, Context Management, Decision Making
初级 · 专项课程 · 1-3 个月

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

Salesforce
您将获得的技能: 订单管理, 销售开发, 销售流程, 询价(RFQ), 仪表板, 销售支持, 销售, 营销活动经理, B2B 销售, 结算(销售), 用户关系管理, 销售业务, Salesforce, 销售管理, 产品知识, 数据可视化, 客户成功管理, 客户关系管理 (CRM) 软件, 潜在客户开发, 销售管道
攻读学位
初级 · 专业证书 · 3-6 个月
Ludwig-Maximilians-Universität München (LMU)
您将获得的技能: 留住客户, 组织战略, 竞争分析, 管理咨询, 商业研究, 企业战略, 同行评审, 博弈论, 撰写报告, 增长战略, 兼并与收购, 战略伙伴关系, 组织结构, 业务咨询, 战略思维, 产品战略, 组织变革, 组织效能, 分析, 战略决策
中级 · 专项课程 · 3-6 个月

您将获得的技能: Responsive Web Design, Storyboarding, Wireframing, User Experience Design, UI/UX Research, Usability Testing, Information Architecture, Presentations, User Research, Web Design, Figma (Design Software), Design Reviews, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Data Ethics, Usability, User Centered Design, Interviewing Skills, Applicant Tracking Systems
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: Selling Techniques, Sales Prospecting, Microsoft Copilot, Sales Presentations, Sales Strategy, Sales, AI Personalization, Prospecting and Qualification, Customer Analysis, Lead Generation, Customer Insights, AI Enablement, Presentations, Microsoft PowerPoint, Customer Relationship Management (CRM) Software, Quality Control
高级设置 · 课程 · 1-4 周

您将获得的技能: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
初级 · 指导项目 · 不超过 2 小时