
Yale University
您将获得的技能: Digital Media Strategy, Health Promotion, Health Education, Media and Communications, Patient Education And Counseling, Behavioral Health, Public Health, Instagram, Driving engagement, Facebook, Program Evaluation, Persuasive Communication, Digital Communications, Survey Creation, Experimentation, Data Collection
中级 · 课程 · 1-3 个月

Alex Genadinik
您将获得的技能: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
混合 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周

您将获得的技能: Scope Management, Project Scoping, Stakeholder Management, Project Management, Expectation Management, Project Estimation, Conflict Management, Resource Management, Team Leadership, Verbal Communication Skills, Communication, Project Planning, Change Orders, Work Breakdown Structure, Team Management, Agile Methodology
初级 · 课程 · 1-3 个月
您将获得的技能: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
初级 · 指导项目 · 不超过 2 小时

中级 · 课程 · 1-4 周

您将获得的技能: Information Architecture, Browser Compatibility, HTML and CSS, Verification And Validation, Semantic Web, Web Design and Development, Web Design, Data Validation, User Interface (UI) Design
混合 · 课程 · 1-4 周

您将获得的技能: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
中级 · 课程 · 1-3 个月

您将获得的技能: User Story, Agile Methodology, Version Control, Persona (User Experience), Kanban Principles
中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Facebook, Copywriting, Social Media Marketing, Social Media Strategy, Instagram, Social Media Campaigns, Digital Advertising, Drive Engagement, Content Creation, Advertising, Customer Engagement, Target Audience
混合 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Looker (Software), Identity and Access Management, Collaborative Software, Data Management, Gmail, Google Cloud Platform, Data Governance, Report Writing, Data Visualization, Customer Support, Scheduling, Administration, Auditing
中级 · 课程 · 1-3 个月

Alex Genadinik
您将获得的技能: Sales Strategy, Price Negotiation, Customer Retention, Product Strategy, Upselling, Coaching, Case Studies, E-Commerce, Customer Relationship Building, Service Design
混合 · 课程 · 1-3 个月