
CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 收银机操作, 客户服务, 客户咨询, 事务处理, 解决问题, 解决客户投诉, 团队合作, 积极倾听, 建立客户关系, 时间管理, 追加销售, 零售销售, 冲突管理, 问候客户, 同理心, 零售店运营, 交叉销售, 降级技巧
初级 · 专业证书 · 3-6 个月

University of Maryland, College Park
您将获得的技能: 竞争分析, 企业战略, 电子商务, 媒体与传播, 电子媒体, 技术战略, 创新, 社交媒体, 业务转型, 新兴技术, 案例研究, 商业技术, 组织变革, 数字化转型
初级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Constructive Feedback, Storytelling, Empathy, Relationship Building, Oral Expression, Emotional Intelligence, Communication, Leadership, Writing and Editing, Public Speaking, Content Creation, Creativity, Media Production
初级 · 课程 · 1-4 周

University of California San Diego
您将获得的技能: 物联网, 可视化(计算机制图), 图像质量, Python 程序设计, 应用程序开发, 开发环境, 数字信号处理, 嵌入式软件, 移动开发
混合 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication
初级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: 教育软件和技术, 数字教学法, 人工智能, 创新, 新兴技术, 计算机科学, 协作软件, 教学策略, 互动设计
混合 · 课程 · 1-4 周

University of California San Diego
您将获得的技能: 物联网, Open Source 技术, 应用程序开发, 电信, Network Protocol(网络协议, Android Studio, 移动开发, 无线网络, 嵌入式系统, 通信系统, 安卓开发, 会话启动协议
混合 · 课程 · 1-3 个月

您将获得的技能: Closing (Sales), Sustainable Business, Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
初级 · 专业证书 · 3-6 个月

Cisco Learning and Certifications
您将获得的技能: Network Performance Management, Wireless Networks, Network Infrastructure, Virtual Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization
初级 · 课程 · 1-4 周

您将获得的技能: Goal Setting, Productivity, Time Management, Conflict Management, Stress Management, Critical Thinking, Problem Solving, Self-Awareness, Emotional Intelligence, Smart Goals, Strategic Prioritization, Complex Problem Solving, Communication, Creative Problem-Solving, Personal Development, Business Ethics, Prioritization, Compliance Management, Occupational Health, Dealing With Ambiguity
初级 · 专项课程 · 3-6 个月

您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
初级 · 课程 · 1-4 周

您将获得的技能: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
初级 · 课程 · 1-4 周