客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Microsoft
您将获得的技能: PyTorch(机器学习库), 迁移学习, Scikit-learn (机器学习库), 张力流, 深度学习, 无监督学习, MLOps(机器学习 Operator), 微软 Azure, 数据分析, 回归分析, 探索性数据分析, 预测建模, 数据科学, 人工智能和机器学习(AI/ML), 分类算法, 卷积神经网络, 应用机器学习, 机器学习, 图像分析, 数据可视化
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Kubernetes, Prompt Engineering, Google Cloud Platform, Containerization, Cloud Infrastructure, Capacity Management, Cloud Storage, Application Deployment, Identity and Access Management, Virtual Machines, Infrastructure As A Service (IaaS), Cloud Services, Generative AI Agents, Cloud-Native Computing, CI/CD, Cloud Computing, Scalability, Network Infrastructure, Application Development, Cloud Security
初级 · 专项课程 · 3-6 个月

您将获得的技能: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Environmental Social And Corporate Governance (ESG), Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Organizational Strategy, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development
初级 · 课程 · 1-4 周

SkillsBooster Academy
您将获得的技能: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
初级 · 课程 · 1-3 个月

University of Illinois Urbana-Champaign
您将获得的技能: Python 程序设计, Virtual Machine, 云计算架构, 数据中心, 可扩展性, 计算机网络, Networking 路由器, TCP/IP, 云基础设施, 网络架构, 软件定义网络, 云计算, Network 交换机, Network 性能管理, 广域网
混合 · 课程 · 1-3 个月

University of Michigan
您将获得的技能: 生产规划, 成本效益分析, 业务转型, 案例研究, 技术解决方案, 物联网, 技术路线图, 模拟和模拟软件, 新兴技术, 风险分析, 产品生命周期管理, 业务建模, 制造 Operator, 制造工艺, 制造和生产, 商业技术, 战略伙伴关系, 云计算, 技术战略, 数字化转型
初级 · 专项课程 · 1-3 个月

您将获得的技能: Power Apps Component Framework, Document Management, Microsoft Power Platform, Data Entry, Excel Formulas, Microsoft 365, Application Design, Cloud Applications
初级 · 指导项目 · 不超过 2 小时

University of California, Davis
您将获得的技能: 利益相关者管理, 谈判, 营销活动经理, 撰写赠款, 商务写作, 慈善事业, 福利管理, 电话营销, 税务规划, 遗产规划, 建立客户关系, 目标受众, 撰写建议书, 行政部门, 直销, 筹资, 建立关系, 电子邮件营销, 探矿和鉴定, 营销策略
初级 · 专项课程 · 3-6 个月

Board Infinity
您将获得的技能: ASP.NET, Object Oriented Programming (OOP), Object Oriented Design, Frontend Integration, Programming Principles, Middleware, Application Frameworks, Object-Relational Mapping, Model View Controller, Event-Driven Programming, User Interface (UI), Cascading Style Sheets (CSS), Authentications, Development Environment, Debugging
初级 · 专项课程 · 1-3 个月

Google Cloud
您将获得的技能: Prompt Engineering, Google Cloud Platform, Kubernetes, Identity and Access Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Cloud Security, Containerization, Cloud Services, Virtual Machines, Infrastructure As A Service (IaaS), Generative AI Agents, Data Loss Prevention, Cloud Storage, Network Infrastructure, Security Management, Application Development, Cloud Computing, Virtual Networking, Malware Protection
中级 · 专项课程 · 3-6 个月

University of Illinois Urbana-Champaign
您将获得的技能: 分布式计算, Apache Hadoop, 数据中心, 操作系统, 事务处理, Authentication, 授权(计算), 文件系统, 云计算, NoSQL, 数据存储, Algorithm, 密码学, Network Security
混合 · 课程 · 1-3 个月