University of Illinois Urbana-Champaign
您将获得的技能: 用户体验, 跨渠道营销, 搜索引擎优化, 营销活动经理, 内容营销, 推动参与, 营销自动化, AI 个性化服务, 客户关系管理 (CRM) 软件, 营销策划, 客户体验战略(CX), 营销策略与技巧, 社交媒体战略, 内容战略, 数字化营销, 网络分析和 SEO, 搜索引擎营销, 品牌管理, 社交媒体, 社交媒体营销
攻读学位
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 整合营销传播, 数据驱动的决策制定, 人工智能, 个性化服务, 新兴技术, 战略传播, 消费者行为, 客户体验战略(CX), 增强现实, 数据伦理, 营销策略与技巧, 营销分析, 社交媒体, 数字媒体战略, 营销传播, 数字化营销, 营销渠道
攻读学位
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: 设计与产品, 竞争分析, 品牌战略, 客户参与, 产品生命周期管理, 产品规划, 打造品牌, 产品战略, 员工参与, 客户体验战略(CX), 产品管理, 品牌意识, 增长战略, 投资组合管理, 品牌忠诚度, 内部交流, 新产品开发, 品牌管理
初级 · 课程 · 1-3 个月

Peking University
您将获得的技能: 积极倾听, 演讲, 沟通策略, 面试技巧, 文化多样性, 谈判, 语言交流技能, 团队建设, 写作, 业务沟通, 跨文化能力, 非语言交流
混合 · 课程 · 1-3 个月

您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

Universidad de Chile
您将获得的技能: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics
中级 · 课程 · 1-4 周

Peking University
您将获得的技能: Algorithms, Computer Programming, Computational Thinking, Graph Theory, Data Structures
混合 · 课程 · 1-3 个月

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
初级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
中级 · 专项课程 · 1-3 个月

Yonsei University
您将获得的技能: 同行评审, 接待服务, 战略营销, 酒店管理, 促销策略, 医疗保健行业知识, 增长战略, 营销, 创新, 营销管理, 客户体验战略(CX), 消费者行为, 客户服务, 数字化营销, 企业对消费者, 商业营销, 全球营销, 目标市场, B2B 销售, 品牌管理
初级 · 专项课程 · 3-6 个月

Università Bocconi
您将获得的技能: 数据驱动的决策制定, 营销, 用户关系管理, 打造品牌, 创新, 客户体验战略(CX), 筹资, 领导与管理, 品牌管理, 艺术史, 领导力研究
混合 · 课程 · 1-3 个月

Peking University
您将获得的技能: Oral Comprehension, Grammar, Literacy, Vocabulary, Language Competency, Language Learning
高级设置 · 课程 · 3-6 个月