Salesforce 课程可以帮助您学习客户关系管理、数据分析、自动化流程和报告技术。您可以掌握定制 Salesforce 仪表板、管理用户权限和集成第三方应用程序的技能。许多课程都会介绍 Salesforce Lightning、Apex 编程和 Salesforce Einstein 等工具,这些工具可以提高您简化工作流程和改善客户互动的能力。

Vanderbilt University
您将获得的技能: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
初级 · 课程 · 1-4 周
Starweaver
您将获得的技能: Data Storytelling, Sales Presentations, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Sales Process, HubSpot CRM, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 无代码开发, 谷歌工作表, 微软Excel, Google 云端平台, 数据整合, 云应用, Google 工作空间
初级 · 项目 · 不超过 2 小时

您将获得的技能: Tableau Software, Dashboard, Data Visualization Software, Data Visualization, R Programming, Alteryx, Statistical Programming, Data Presentation, Interactive Data Visualization, Data Cleansing, Data Storytelling, Data Structures, Statistical Analysis, Workflow Management, Data Analysis, Scatter Plots, Data Preprocessing, Data Manipulation, Data Processing, Data Transformation
中级 · 专项课程 · 3-6 个月

University of Maryland, College Park
您将获得的技能: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Service Recovery, Digital Transformation, Application Design, Drive Engagement, Technology Solutions, User Feedback, Cloud-Based Integration, Customer Engagement, Application Deployment, Product Lifecycle Management, Product Management, System Implementation, Systems Integration
初级 · 专项课程 · 3-6 个月

University of Colorado Boulder
您将获得的技能: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting
攻读学位
初级 · 课程 · 1-3 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Sales Strategy, Sales Process, Anthropic Claude, Sales, Sales Development, Sales Pipelines, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Trend Analysis, Forecasting, Analysis, Market Trend
中级 · 课程 · 1-4 周
您将获得的技能: Generative AI Agents, HubSpot CRM, Sales Enablement, Customer Relationship Management (CRM) Software, Sales Process, Business Process Automation, Sales Management, Lead Generation, Workflow Management, AI Workflows, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, AI Enablement, Business Process Modeling, Data Management
中级 · 课程 · 1-4 周
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: Digital Advertising, Marketing, MarTech, Market Dynamics, Advertising, Sales, Social Media, Digital Transformation, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Consultative Selling, Promotional Strategies
初级 · 课程 · 1-4 周