
Google Cloud
您将获得的技能: Google Gemini, Storytelling, Video Production, Email Automation, Google Docs, Google Workspace, Video Editing, Responsible AI, Proofreading, Prompt Engineering, Productivity Software, Gmail, Workflow Management, LLM Application, Google Sheets, Generative AI, Writing, Collaboration, Project Management, Business Communication
初级 · 专项课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Video Editing, Canva (Software), Video Production, Marketing Materials, Content Creation, Digital Content, Animations, Multimedia, Storytelling, Typography, Branding, Drive Engagement
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Presentations, Canva (Software), Typography, Target Audience, Data Visualization, Infographics, Communication Strategies, Graphic and Visual Design, Communication, Timelines, Storytelling, Design
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Inside Sales, Sales Strategy, Lead Generation, Employee Onboarding, Sales Development, Service Level Agreement, Sales Pipelines, Sales Prospecting, Sales, Employee Coaching, Target Audience, Customer Success Management
初级 · 专业证书 · 3-6 个月

Amazon Web Services
您将获得的技能: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 国际金融, 税务规划, 所得税, 税收, 税法, 税务合规, 监管合规, 企业税
攻读学位
中级 · 课程 · 1-4 周

Birla Institute of Technology & Science, Pilani
您将获得的技能: Web Servers, Distributed Computing, Network Troubleshooting, Servers, Network Architecture, System Programming, Network Protocols, Systems Architecture, TCP/IP, Computer Networking, Network Performance Management, Scalability, File Transfer Protocol (FTP), System Design and Implementation, Web Services, Microservices, Debugging, OS Process Management, Software Development, Application Programming Interface (API)
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard
初级 · 专业证书 · 3-6 个月

CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 客户服务, 降级技巧, 个人发展, 解决问题, 团队合作, 客户数据管理, 客户咨询, 性能指标, 语言交流技能, 时间管理, 数据输入, 情绪商数, 解决客户投诉, 呼入电话, 成长意识, 问候客户
初级 · 课程 · 1-3 个月