
Dubai College of Tourism
您将获得的技能: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Hospitality, Hospitality Management, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Customer Relationship Building, Operational Efficiency
初级 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: 财务分析, 数据驱动的决策制定, 竞争分析, 接待服务, 战略营销, 业务建模, 酒店管理, 数字化营销, 营销, 收入管理, 资产管理, 利益攸关方沟通, 创造需求, 目标市场, 酒店 Operator, 预测, 战略规划, 财务预测, 预算, 营销渠道
初级 · 专项课程 · 3-6 个月

Starweaver
您将获得的技能: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Vendor Relationship Management, Financial Statements, Performance Measurement, Budgeting, Financial Analysis, Financial Forecasting, Variance Analysis, Business Metrics, Financial Management, Operating Budget, Finance, Leadership
中级 · 专项课程 · 3-6 个月

Starweaver
您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning
中级 · 专项课程 · 3-6 个月

Yonsei University
您将获得的技能: 接待服务, 酒店管理, 医疗保健行业知识, 收入管理, 医疗保健, 改善客户体验, 服务管理, 营销, 客户体验战略(CX), 创新, 产品营销, 客户服务, 商业营销
混合 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Program Development, Microsoft Azure, Development Testing, Application Deployment, LLM Application, Multimodal Prompts, Artificial Intelligence, Agentic systems, Application Programming Interface (API), Natural Language Processing, Technical Documentation
中级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Financial Statements, Hospitality, Financial Analysis, Performance Measurement, Business Metrics, Financial Management, Budgeting, Financial Acumen, Income Statement, Benchmarking, Balance Sheet, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
中级 · 专项课程 · 3-6 个月

Universidad de Palermo
您将获得的技能: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand
初级 · 课程 · 1-4 周