
University of Virginia
您将获得的技能: 工艺设计, 网络安全, 技术交流, 企业战略, Agile 方法论, 信息技术, 设计思维, 业务建模, 技术战略, 项目组合管理, AI 赋能, 成本效益分析, 商业分析
初级 · 课程 · 1-4 周

您将获得的技能: Requirements Analysis, Generative AI, Prompt Engineering, Software Design Documents, Requirements Elicitation, Workflow Management, User Story, Prioritization, Hugging Face, Customer Insights, Language Interpretation, Translation, and Studies
初级 · 课程 · 1-4 周

您将获得的技能: Google Gemini, Google Cloud Platform, Customer Analysis, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, LLM Application, Text Mining, Machine Learning, Business Reporting, SQL
中级 · 项目 · 不超过 2 小时

Dartmouth College
您将获得的技能: Biology, 3D Assets, Anthropology, Anatomy, Scientific Methods, Taxonomy, Visualization (Computer Graphics), Life Sciences, Scientific Visualization, Ancient History, Research, Augmented and Virtual Reality (AR/VR), Spatial Data Analysis, Estimation
混合 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户咨询, 时间管理, 呼叫中心经验, 冲突管理, 沟通, 追加销售, 事务处理, 数据输入, 解决问题, 零售销售, 解决客户投诉, 积极倾听, 团队合作, 收银机操作, 客户服务, 同理心, 零售店运营, 交叉销售, 问候客户, 降级技巧
初级 · 专业证书 · 3-6 个月

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月
University of Virginia
您将获得的技能: 客户洞察, 客户分析, 市场动态, 案例研究, 收入管理, 分析, 行为经济学, 竞争分析, 消费者行为, 价值主张, 营销心理学, 市场调查, 全球营销
初级 · 课程 · 1-4 周

Emory University
您将获得的技能: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
中级 · 课程 · 1-4 周

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation
初级 · 专项课程 · 1-3 个月

Samsung
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
初级 · 指导项目 · 不超过 2 小时