
您将获得的技能: Advanced Analytics, Budget Management, Hospitality Management, Budgeting, Financial Forecasting, Hospitality, Variance Analysis, Forecasting, Hotel Operations, Operating Budget, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Revenue Management, Demand Planning, Sustainable Business, Revenue Forecasting, Financial Statement Analysis, Financial Analysis, Sustainability Reporting, Analysis
初级 · 课程 · 1-3 个月

您将获得的技能: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 专业精神, 客户服务, 客户参与, 时间管理, 问候客户, 语言交流技能, 积极倾听, 冲突管理, 非语言交流, 公司名称, 事务处理, 产品演示, 交叉销售, 社交媒体, 同理心, 追加销售, 零售店运营
初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

ESSEC Business School
您将获得的技能: 利益攸关方沟通, 酒店管理, 竞争分析, 案例研究, 酒店 Operator, 决策, 损益(P&L)管理, 战略规划, 品牌管理, 业务规划, 财务分析, 演讲, 市场分析, 收入管理
混合 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: 财务预测, 接待服务, 战略营销, 数据驱动的决策制定, 竞争分析, 消费者行为, 预测, 目标市场, 预算, 酒店 Operator, 市场动态, 收入管理
混合 · 课程 · 1-4 周

Universidad Nacional Autónoma de México
您将获得的技能: Overcoming Objections, Negotiation, Active Listening, Interpersonal Communications, Communication, Needs Assessment, Empathy, Customer Insights, Problem Solving, Self-Awareness
混合 · 课程 · 1-3 个月

University of Toronto
您将获得的技能: 沟通, 自我意识, 建立关系, 文化多样性, 心理学, 人际沟通, 积极倾听, 自信, 同理心, 需求评估, 社交技能, 情绪商数
初级 · 课程 · 1-3 个月

您将获得的技能: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Health And Safety Standards, Hazard Analysis, Risk Analysis, Risk Management
中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: LinkedIn, Events and Conferences, Sales Presentation, Copywriting, Professional Networking, Promotional Materials, Marketing Materials, Relationship Building, Business Marketing, Communication Strategies, Brand Awareness, Drive Engagement
混合 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 沟通, 文化敏感性, 文化多样性, 团队激励, 管理团队, 跨文化能力, 道德标准与行为, 决策, 跨职能团队领导, 冲突管理, 组织领导力, 团队管理, 专业网络
混合 · 课程 · 1-3 个月

University of Washington
您将获得的技能: 业务沟通, 提案制定, 解决客户投诉, 决策, 语言交流技能, 谈判, 规划, 商务写作, 活动策划, 商务信函
中级 · 课程 · 1-4 周