客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。
University of Alberta
您将获得的技能: 需求分析, 敏捷项目管理, 冲刺回顾, 用户故事, Agile 方法论, 软件质量保证, 可用性测试, Scrum(软件开发), 软件技术审查, 敏捷软件开发, 用户研究
混合 · 课程 · 1-4 周

您将获得的技能: Scrum (Software Development), Agile Project Management, Backlogs, Sprint Planning, Agile Methodology, User Story, Data-Driven Decision-Making, Project Estimation, Scaled Agile Framework, Agile Product Development, Sprint Retrospectives, Waterfall Methodology, Lean Methodologies, Project Performance, Kanban Principles, Product Management, Project Management, Prioritization, Estimation, Problem Solving
初级 · 专项课程 · 1-3 个月

The University of Melbourne
您将获得的技能: 政治科学, 社会影响, 社会正义, 世界历史, 国际关系, 欧洲历史, 文化多样性, 社会科学, 经济学
初级 · 课程 · 1-3 个月
University of Pennsylvania
您将获得的技能: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities
初级 · 课程 · 1-4 周

您将获得的技能: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle
初级 · 课程 · 1-4 周

您将获得的技能: 概率与统计, Matplotlib, 统计方法, 概率分布, 描述性统计, 数据科学, 数据分析, 统计分析, 科学可视化, 统计假设检验, 相关性分析, 概率, 数据可视化, Jupyter, 统计, 探索性数据分析, Pandas(Python 软件包), 回归分析
混合 · 课程 · 1-3 个月
Emory University
您将获得的技能: 消费者行为, 描述性统计, 统计分析, 数据分析, 营销, 微软Excel, 数据驱动的决策制定, 营销分析, 营销效果, 透视表和图表, 回归分析, 数据操作, 探索性数据分析
中级 · 课程 · 1-3 个月

Michigan State University
您将获得的技能: 创新, 创造力, 决策, 市场调查, 创造性思维, 创业, 构思, 客户洞察, 市场机遇, 资源规划, 用户研究, 设计思维, 产品开发
混合 · 课程 · 1-4 周

您将获得的技能: Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Model Evaluation, Responsible AI, LangChain, Large Language Modeling, Model Deployment, Generative AI, Generative Adversarial Networks (GANs), Application Deployment, Application Development, Technical Management, OpenAI API, Data Ethics, AI Enablement, Trend Analysis, Business Strategy, Python Programming
中级 · 专项课程 · 1-3 个月

DeepLearning.AI
您将获得的技能: Probability & Statistics, Statistical Analysis, Statistics, Statistical Hypothesis Testing, Statistical Visualization, Descriptive Statistics, Data Analysis, Histogram, Probability Distribution, Correlation Analysis, Statistical Inference, Estimation, Simulation and Simulation Software, Sampling (Statistics), Large Language Modeling, Spreadsheet Software
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions
初级 · 课程 · 1-4 周

您将获得的技能: 仪表板, 数据分析, 数据叙事, 数据展示, 建设性反馈, 微软Excel, 透视表和图表, Microsoft PowerPoint, 客户分析, 商业分析, 数据可视化, 演讲, 目标受众, 业务咨询
初级 · 课程 · 1-3 个月