
Coursera
您将获得的技能: Project Management Software, Collaborative Software, Team Management, Organizational Skills, Project Coordination, Project Management, Workflow Management, Leadership and Management, Document Management, File Management, Project Planning
初级 · 指导项目 · 不超过 2 小时
您将获得的技能: User Experience Design, Data Storytelling, Design Strategies, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
中级 · 课程 · 1-4 周

您将获得的技能: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
初级 · 指导项目 · 不超过 2 小时

Universitat Autònoma de Barcelona
您将获得的技能: Organizational Leadership, Leadership, Industrial and Organizational Psychology, Decision Making, Team Management, Team Performance Management, Team Motivation, Sociology, Social Sciences, Psychology, Coordination
初级 · 课程 · 1-4 周
您将获得的技能: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
初级 · 指导项目 · 不超过 2 小时

University of Illinois Urbana-Champaign
您将获得的技能: Diagnostic Tests, Immunology, Infectious Diseases, Cost Management, Laboratory Testing, Preventative Care, Cost Benefit Analysis, Data-Driven Decision-Making, Microbiology, Decision Making
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Disabilities, Workplace inclusivity, Caregiving, User Interface and User Experience (UI/UX) Design, Dignity in Care, Diversity Awareness, Diversity Equity and Inclusion Initiatives
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Automation, Social Sciences, Social Impact, Electric Power Systems, Emerging Technologies, Sustainable Technologies, Economics, Policy, and Social Studies, Sustainable Development, Public Policies, Health Care, Environmental Issue, Augmented and Virtual Reality (AR/VR), Climate Change Mitigation
初级 · 课程 · 1-3 个月

Northeastern University
您将获得的技能: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Forecasting
初级 · 课程 · 1-4 周

您将获得的技能: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Performance Analysis, Customer Relationship Building
初级 · 课程 · 1-4 周

您将获得的技能: Writing, Storytelling, Journals, Personal Development, Persistence, Lifelong Learning, Self-Awareness, Self-Motivation, Self-Discipline, Resilience, Creativity, Mindfulness, Mental Concentration, Emotional Intelligence, Overcoming Obstacles
初级 · 课程 · 1-4 周