
University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
中级 · 指导项目 · 不超过 2 小时
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Microsoft SQL Servers, Relational Databases, Database Architecture and Administration, Data Analysis, Business Analytics
初级 · 课程 · 3-6 个月

EDHEC Business School
您将获得的技能: Influencing, Organizational Leadership, Leadership, Self-Awareness, Thought Leadership, Leadership Development, Relationship Management, Emotional Intelligence
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 工作流程管理, 支出管理, 提案制定, 旅行安排, 接待服务, 客户服务, 客户数据管理, 成本估算, 预订(销售), 文件管理
初级 · 课程 · 1-4 周

您将获得的技能: Full-Stack Web Development, Development Environment, Front-End Web Development, React.js, UI Components, Back-End Web Development, Web Development, Natural Language Processing, Application Programming Interface (API)
中级 · 课程 · 1-3 个月

您将获得的技能: Content Strategy, Content Development and Management, Web Content, No-Code Development, Marketing Collateral, Web Design, Driving engagement, Web Development, Digital Marketing
初级 · 指导项目 · 不超过 2 小时

Fundação Instituto de Administração
您将获得的技能: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: Market Dynamics, Competitive Analysis, Market Trend, Market Share, Trend Analysis, Case Studies, Market Analysis, Business Economics, Strategic Marketing, Business Strategies, Business Strategy, Strategic Thinking, Corporate Strategy, Benchmarking
初级 · 课程 · 1-4 周

您将获得的技能: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
初级 · 指导项目 · 不超过 2 小时