技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
初级 · 课程 · 1-4 周

EDUCBA
您将获得的技能: Remote Access Systems, Command-Line Interface, System Monitoring, Unix Commands, User Accounts, Linux, Linux Administration, Shell Script, Linux Commands, Operating System Administration, Systems Administration, Software Installation, File Systems, System Configuration, Data Sharing, Security Controls, Operating Systems, File Management
初级 · 课程 · 1-4 周



Pearson
您将获得的技能: Linux Administration, User Accounts, Operating System Administration, Linux, File Systems, Systems Administration, Authorization (Computing), Security Controls, Identity and Access Management, File Management
中级 · 课程 · 1-4 周

您将获得的技能: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
初级 · 课程 · 1-4 周

您将获得的技能: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, System Monitoring, File Systems, General Networking, Network Administration, System Configuration, Command-Line Interface, Software Installation, Service Management
中级 · 课程 · 1-4 周

您将获得的技能: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence
初级 · 课程 · 1-4 周

您将获得的技能: Linux Administration, File Systems, Linux, File Management, Firewall, Remote Access Systems, Linux Commands, Network Troubleshooting, Unix, Operating System Administration, Command-Line Interface, Unix Commands, System Support, Unix Shell, Data Storage, Virtual Machines, Scripting
中级 · 课程 · 1-4 周

您将获得的技能: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Procurement, Project Risk Management, Project Controls, Project Management, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, IT Infrastructure, Software Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance, Stakeholder Engagement
中级 · 专项课程 · 3-6 个月

您将获得的技能: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Configuration, Technical Support, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
初级 · 课程 · 1-4 周