ServiceNow 课程可以帮助您学习 IT Service 管理、工作流自动化、Incident Management 和 Change Management 流程。您可以掌握配置 ServiceNow 应用程序、创建报告和 Dashboard 以及集成第三方工具的技能。许多课程介绍了 ServiceNow 的平台功能,如用于应用程序开发的 ServiceNow Studio 和用于数据解析的性能解析工具,使您能够在实际环境中应用所学知识。

Google Cloud
您将获得的技能: Data Pipelines, Dataflow, Google Cloud Platform, Data Warehousing, Extract, Transform, Load, Data Quality, Data Validation, Data Cleansing, Performance Tuning, Data Processing, Data Management, Apache Spark, Cloud Services, Data Transformation, Serverless Computing, System Monitoring
中级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · 初级 · 指导项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: 操作系统, Amazon Web Services, 文件管理, 软件包和软件管理, Network Protocol(网络协议, 交流, 命令行界面, Linux 服务器, Linux 管理, Network Security, 网络协议, 利纳克斯, 技术支持与服务, 网络基础设施, 系统配置, 远程访问系统, 网络安全, DevOps, 网络故障排除, 技术支持, Linux 命令
★ 4.8 (26) · 初级 · 课程 · 1-4 周

您将获得的技能: Cloud Applications, Cloud Development, Cloud Deployment, Cloud-Native Computing, Cloud Hosting, Event-Driven Programming, Virtual Networking, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Serverless Computing, Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Network Routing, Web Content
★ 4.9 (14) · 中级 · 课程 · 1-3 个月

您将获得的技能: .NET Framework, Web Development, Databases, Program Development, Application Development, Business Logic
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
初级 · 课程 · 1-4 周

您将获得的技能: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Kubernetes, Microservices, Computing Platforms, Infrastructure Architecture, IT Infrastructure, Virtualization, Virtual Machines, Networking Hardware
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
初级 · 课程 · 1-4 周

您将获得的技能: Istio, Microservices, Kubernetes, Cloud Deployment, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Software Architecture
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Computing, Cloud API, Cloud Management, Public Cloud, Query Languages, Cloud Platforms
初级 · 项目 · 不超过 2 小时

您将获得的技能: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Google Cloud Platform, IT Automation, Cloud Deployment, Cloud Management, Amazon Web Services, Cloud Platforms, Microsoft Azure, Dependency Analysis
★ 4.2 (12) · 混合 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Docker (软件), 绩效管理, 软件定义网络, Google Cloud 平台, 云托管, 网络路由, 网络架构, 网络性能管理, 云服务, 实时数据, 虚拟网络, 集装箱化, 云基础设施, 广域网, 现场直播, 网络监控
中级 · 项目 · 不超过 2 小时