
Samsung
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Retrieval-Augmented Generation, Gemini, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Python Programming, Data Preprocessing, Customer Relationship Management, Google Cloud Platform, Data Visualization Software, Machine Learning
初级 · 专项课程 · 1-4 周

Interactive Brokers
您将获得的技能: Business Economics, Economics, Economic Development, Gross Profit, Fiscal Management, Financial Policy, Corporate Finance, Financial Statements, Financial Market, Supply And Demand, Banking, Market Dynamics, Forecasting
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Strategic Marketing, Marketing Analytics, Marketing Strategies, Digital Marketing, Consumer Behaviour, Data Visualization, Sales Strategy, Marketing, Performance marketing, Marketing Strategy and Techniques, Marketing Operations, Data-Driven Decision-Making, Digital Media Strategy, Data Visualization Software, Customer Analysis, Customer Engagement, Market Analysis, Key Performance Indicators (KPIs), Analytics, Data Analysis
初级 · 专项课程 · 3-6 个月

Fundação Instituto de Administração
您将获得的技能: Financial Statement Analysis, Financial Analysis, Financial Accounting, Balance Sheet, Cash Flows, Income Statement, Working Capital, Performance Analysis, Gross Profit, Operating Expense, Depreciation
初级 · 课程 · 1-3 个月

您将获得的技能: Point of Sale, Shipping and Receiving, Process Optimization
初级 · 课程 · 1-4 周

您将获得的技能: Active Listening, Enthusiasm, Interpersonal Communications, Cultural Diversity, Relationship Building, Professional Development, Business Communication, Empathy, Communication, Concision, Constructive Feedback, Business Writing, Branding
初级 · 课程 · 1-3 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Digital Transformation, Innovation, Talent Management, Process Management, Organizational Change, Business Technologies, Change Management, Digital Marketing, Operational Efficiency, Marketing Strategies, Business Strategies, Sales Strategy, E-Commerce, Emerging Technologies, Leadership
初级 · 课程 · 1-4 周

您将获得的技能: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
初级 · 指导项目 · 不超过 2 小时

Alfaisal University | KLD
您将获得的技能: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
初级 · 课程 · 1-4 周

您将获得的技能: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
初级 · 指导项目 · 不超过 2 小时