
您将获得的技能: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Customer Data Management, Business Process Automation, Automation, Analytics, Predictive Modeling
中级 · 课程 · 1-4 周

您将获得的技能: Brochures, Canva (Software), Graphic Design, Marketing Collateral, Marketing Materials, Presentations, Promotional Materials, Design, Design Elements And Principles, Content Marketing, Marketing
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, AI Product Strategy, LLM Application, Customer Service, Customer experience improvement, Self Service Technologies, Ideation, Automation, Business Transformation, Innovation
中级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
初级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: Lead Generation, HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Relationship Management (CRM) Software, Dashboard, Project Implementation, Campaign Management, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Business Metrics, Email Marketing
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Financial Statement Analysis, Financial Analysis, Financial Accounting, Balance Sheet, Cash Flows, Income Statement, Working Capital, Performance Analysis, Gross Profit, Operating Expense, Depreciation
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Adobe Photoshop, Barcoding, Layout Design, Graphic Design, Marketing Collateral, Color Theory, Typography, Design Elements And Principles
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Presentations, Sales Presentation, User Accounts, Account Management, Data Visualization, Business Communication, Data Storytelling, Content Creation, Entrepreneurship, Marketing Communications
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: AI Workflows, Cloud Computing Architecture, Performance Tuning, Interoperability, Product Demonstration, Performance Improvement, Benchmarking, Hardware Architecture, Systems Architecture
中级 · 课程 · 1-4 周